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Summary
Summary
Methods of collecting, classifying and interpreting data on human performance lie at the very root of ergonomics, and these methods are collectively know as "task analysis". They mirror both our current understanding of human performance and the design of systems which best serve the needs of their users.
The concepts and techniques of task analysis have changed dramatically in recent years, and this collection serves to provide a summary of current research and advanced practice. It consists of eleven chapters written by distinguished practitioners in the field, ranging in scope from classical ergonomics to cognitive psychology, software engineering and systems design.
This book is a production of a 1998 special issue of the journal Ergonomics , with a new introduction from the editors.
Table of Contents
| 1. Research and developments in task analysis | p. 1 |
| 2. HTA as a framework for task analysis | p. 9 |
| 3. Integrating task and data flow analyses using the pentanalysis technique | p. 25 |
| 4. Reasoning about tasks, activities and technology to support collaboration | p. 55 |
| 5. Issues of quality and practicability in task analysis: preliminary results from two surveys | p. 79 |
| 6. Applied cognitive task analysis (ACTA): a practitioner's toolkit for understanding cognitive task demands | p. 90 |
| 7. Enhancing the usability of a task analysis method: a notation and environment for requirements specification | p. 114 |
| 8. Structured task analysis in complex domains | p. 136 |
| 9. Task and training requirements analysis methodology (TTRAM): an analytic methodology for identifying potential training uses of simulator networks in teamwork-intensive task environments | p. 150 |
| 10. Cognitive task analyses for decision centred design and training | p. 170 |
| 11. Task analysis for the investigation of human error in safety-critical software design: a convergent methods approach | p. 191 |
| 12. Learning to predict human error: issues of acceptability, reliability and validity | p. 209 |
| 13. Future directions for task analysis | p. 229 |
| Glossary | p. 235 |
| Author index | p. 237 |
| Subject index | p. 241 |
