Summary

Demands for accountability in schools have led to increasingly rigorous evaluations of teachers and administrators. But there is a gap in the literature when it comes to evaluating school support personnel such as school counsellors, psychologists, nurses, social workers and librarians. This book fills that gap by offering a systematic approach that enables administrators and evaluators to assess more effectively the performance of non-teaching staff. The authors present their Professional Support Personnel model, which offers a generalized approach as well as addressing the needs of specific populations.