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Summary
Summary
Modern technology and innovation are vital to the success of all companies, be they hi-tech firms or companies seemingly unaffected by technology and innovation; whether established firms or business start-ups. This book focuses on understanding technology as a corporate resource, covering product development, design of systems and the managerial aspects of new and high technology. Topics investigated include:
the internal organization of high technology firms the management of technology in society managing innovation dilemmas and strategies.The wide-ranging experience of the teachers and experts contributing to this book has resulted in an integrated, multi-disciplinary, textbook that provides an introductory overview to managing technology and innovation in the twenty-first century.
This text is essential reading for students of business and engineering concerned with technology and innovation management.
Author Notes
Robert M. Verburg is Associate Professor of Organizational Psychology at the Faculty of Technology Policy and Management at Delft University of Technology. His current research interests include the strategic management of human resources, knowledge management, coordination mechanisms of mobile virtual work and management of technology.
Roland J. Ortt is Associate Professor of Technology Management at the Faculty of Technology, Policy and Management at Delft University of Technology.nbsp;His current research interestsnbsp;focus on describing and explainingnbsp;the patterns of development and diffusion of breakthrough technologies.
Willemijn M. Dicke is Assistant Professor in the Faculty of Technology, Policy and Management, Delft University of Technology. She is leader of the Public Values Program of the Next Generation Infrastructures Foundation. She has published on the safeguarding of public values in the utility sectors, issues of water management, the shifting public-private divide under conditions of globalization and on liberalization and privatization in utility sectors.
Table of Contents
List of figures | p. vii |
List of tables | p. ix |
List of boxes | p. x |
About the authors | p. xi |
Preface | p. xvii |
Part I General Introduction | p. 1 |
1 Management of technology: setting the scene | p. 3 |
Part II The Internal Organization of High-Technology Firms | p. 21 |
Introduction | p. 21 |
2 Design of technological firms | p. 23 |
3 Human Resource Management for advanced technology | p. 43 |
4 Cost and financial accounting in high-technology firms | p. 64 |
5 Foundations for successful high-technology marketing | p. 84 |
Part III The Management of Technology in the Society | p. 107 |
Introduction | p. 107 |
6 Managing the dynamics of technology in modern day society | p. 109 |
11 Development and diffusion of breakthrough communication technologies | p. 130 |
8 Forecasting the market potential of new products | p. 149 |
9 The innovating firm in a societal context: labor-management relations and labor productivity | p. 170 |
10 Complex decision-making in multi-actor systems | p. 192 |
Part IV Managing Innovation | p. 207 |
Introduction | p. 207 |
11 Corporate strategy and technology | p. 209 |
12 Innovation in context: from R&D management to innovation networks | p. 227 |
13 Operation management with System Dynamics | p. 248 |
14 Managing knowledge processes | p. 263 |
Part V Dilemmas and Strategies | p. 287 |
Introduction | p. 287 |
15 Making the impossible possible: controlling innovation | p. 289 |
16 When failure is not an option: managing complex technologies under intensifying interdependencies | p. 306 |
17 Managing performance in firms | p. 322 |
18 Management dilemmas and strategies in practice | p. 335 |
Index | p. 355 |