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1. 
Cover image for Total quality : a framework for leadership
2. 
Cover image for Leadership for quality : strategies for action
3. 
Cover image for TQM : leadership for the quality transformation
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Cover image for Prescription for excellence : leadership lessons for creating a world class customer experience from UCLA health system
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Cover image for Implementing Juran's road map for quality leadership : benchmarks and results
6. 
Cover image for Vision, values, and courage : leadership for quality management
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Cover image for Vision mission total quality : leadership tools for turbulent times
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Cover image for Creating a customer-centered culture : leadership in quality, innovation, and speed
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Cover image for Management Systems and Performance Frameworks for Sustainability : A Road Map for Sustainably Managed Enterprises
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Cover image for Look forward beyond lean and six sigma : a self-perpetuating enterprise improvement mehtod
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Cover image for The new six sigma : a leader's guide to achieving rapid business improvement and sustainable results
12. 
Cover image for Making innovation happen : concept management through integration
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