Search Results for Customer services -- Management -- Case studies

Conflict management for managers : resolving workplace, client, and policy disputes

Raines, Susan

Author

Raines, Susan

Format:

Call Number

HD42 R35 2013

Edition

1st ed.

Publisher

John Wiley,

Publication Date

2013

ISBN

9780470931110

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Cases in operations management : building customer value through world-class operations

Klassen, Robert David

Author

Klassen, Robert David, Menor, Larry J.

Format:

Call Number

TS155 C37 2006

Publisher

SAGE Publications,

Publication Date

2006

ISBN

9781412913713

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Case studies in service operations

Colley, John L.

Author

Colley, John L.

Format:

Call Number

HD9980.5 C64 1996

Publisher

Duxbury Press,

Publication Date

1996

ISBN

9780534511265

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Sourcing the facilities services

Alexander, Keith, 1949-

Author

Alexander, Keith, 1949-, University of Strathclyde. Centre for Facilities Management

Format:

Call Number

HF5415.5.A44 1993 f

Publisher

University of Strathcylde,

Publication Date

1993

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Implementing quality with a customer focus

Griffiths, David 1935-

Author

Griffiths, David 1935-

Format:

Call Number

HD9581.A2 G75 1990

Publisher

ASQC Quality Press,

Publication Date

1990

ISBN

9780527916480

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Cases on consumer-centric marketing management

Jham, Vimi, 1968- editor

Author

Jham, Vimi, 1968- editor, Puri, Sandeep, 1972- editor

Format:

Call Number

HF5415.13 C375 2014

ISBN

9781466643574 9781466643581 9781466643598

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BEST PRACTICES : BUILDING YOUR BUSINESS WITH CUSTOMER-FOCUSED SOLUTIONS

Hiebeler, Robert, author

Author

Hiebeler, Robert, author, Kelly, Thomas B., author, Ketteman, Charles, author, Arthur Andersen & Co.

Format:

Call Number

HF5415.5 H53 1998

ISBN

9780684834535

http://www.loc.gov/catdir/enhancements/fy0645/97045739-t.html

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