Core technology competencies for librarians and library staff : a LITA guide

Ideal for public and academic libraries, Core Technology Competencies for Libraries provides an excellent starting point for you to define and evaluate the right inventory of technical skills and management attributes for yourself and your staff. Lita experts share their experience on technical competencies expected of all libraries and library staff; technical competencies needed by specialists like technology managers, or systems and IT librarians, and success stories about meeting performance standards that will show you how major libraries have demonstrated best practices in technology competency. Employing the skill enhancement tools in this book will help staff that work hard to also ¿work smart¿, and take advantage of technology to improve collections and service.

Susan M. ThompsonDiane NealSusan M. ThompsonKevin HerreraMichelle RobertsonKevin ModerowRichard WaynePaul Soderdahl and Donna Hirst

List of Figures and Appendices	p. vii
Preface	p. xi
Acknowledgments	p. xv
Part I Overview of Technology Competencies for Today's Librarians and Library Staff
1 History and Overview of Technology Competencies in Libraries	p. 3
Overview	p. 3
Introduction	p. 3
Competencies	p. 4
History of Library Technology and Technology Competencies	p. 8
Defining Today's Technology Competencies	p. 19
Future of Technology Competencies	p. 34
2 The Library School's Role in Preparing New Librarians for Working with Technology	p. 41
Overview	p. 41
Introduction	p. 41
Technology and the Twenty-First-Century Librarian	p. 42
Core Technology Competencies for All Librarians	p. 43
New Competencies for New Librarians: Hard and Soft Skills	p. 46
The Role of Library and Information Science Programs	p. 49
Where We Are Now and Where We Should Be	p. 51
Conclusion	p. 52
Part II Core Competencies for Library Technology Specialists
3 Management and Technology Competencies for the Systems Librarian	p. 73
Overview	p. 73
Introduction	p. 73
History of Systems Librarianship and Library Technology	p. 75
Entrance into the Systems Librarian Profession	p. 78
Systems Organization Structure	p. 81
Systems Librarian Responsibilities	p. 84
Core Competencies for Systems Librarians	p. 86
Conclusion	p. 101
4 Core Competencies for Non-Librarian Systems Managers	p. 109
Overview	p. 109
Introduction	p. 109
Non-Librarians versus Librarians	p. 110
Non-Librarians versus Librarians in Systems Positions	p. 112
Then and Now: The Evolution of Our Systems Support Roles	p. 116
In the Trenches: Daily Operations and Management	p. 119
How Do I Get There from Here?	p. 127
Notes from the Field: Before and After the MLS	p. 128
Conclusion	p. 129
5 Social Survival Skills for the Lone Information Technology Librarian	p. 137
Overview	p. 137
Introduction	p. 138
Customer Groups	p. 139
Institutional Factors (College Administration, the Budget)	p. 141
Character Types	p. 142
Social Survival Competencies for the Lone Systems Librarian	p. 142
Conclusion	p. 158
Part III Successful Competency Implementation Programs
6 Reinventing Information Technology Support at the Public Library of Charlotte and Mecklenburg County, North Carolina	p. 161
Overview	p. 161
Introduction	p. 161
The Technical Support Problem	p. 162
Creating the Solution	p. 164
Infrastructure Competencies	p. 165
Library Technology Competencies	p. 167
Internet and Emerging Technologies Competencies	p. 170
Realigning the IT Staff	p. 171
Managing IT	p. 172
Conclusion	p. 172
7 Core Technology Competencies at University of Texas Southwestern Medical Library	p. 187
Overview	p. 187
Introduction	p. 187
The UT Southwestern Medical Library	p. 188
Development of a Multi-Session Training Series for Library Staff	p. 189
Extending Our Reach-Unit Liaisons	p. 192
Keeping Our Skills Up to Date	p. 194
8 The Core Competency Program at the University of Iowa Libraries	p. 205
Overview	p. 205
Introduction	p. 205
Section I Planning the Core Competency Program	p. 206
Section II Implementing the Core Competency Program	p. 213
Summary and a Look to the Future	p. 218
Index	p. 239
About the Editor and Contributors	p. 247

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