Summary

Imagine if every employee does what it takes to help his or herorganization reach its goals, a place where everyone is aleader.

If chaos and confusion come to mind, think again! Spreadingleadership and decision-making responsibilities liberates,inspires, and motivates everyone to achieve more and contribute themaximum-making a positive impact on both productivity and businessresults.

Step in, CLIMB(TM) up.

Based on a landmark study that involved 2,000 people across 450organizations, Everyone A Leader explores the critical moments whenemployees at all levels step forward into leadership roles. Thefindings are summarized in five key strategies the authors call theCLIMB model of leadership effectiveness:
* Create a compelling future.
* Let the customer drive the organization.
* Involve every mind.
* Manage work horizontally.
* Build personal credibility.

Each chapter in this breakthrough book brings the CLIMB strategiesto life with powerful first person stories and anecdotes thateffectively highlight the small, often-overlooked turning points inan organization's daily life. Turning points made possible bygrassroots leaders.

The CLIMB model's step-by-step tools for grassroots leaders buildcompetencies such as presenting thoughts and ideas, listeningproactively, giving recognition, managing priorities, turningconflict into collaboration, identifying and meeting unspokencustomer needs, and many, many more.

No other book offers such compelling proof that-equipped withproper tools and support-everyone has the potential to be a leaderand to make a difference. To remain agile and responsive in today'sdynamic global marketplace, successful organizations recognize thecritical need for greater flexibility, knowledge, and adaptabilityacross the entire organization. To do so means everyone must learnto be a leader.

"Everyone A Leader explodes the myth that only people with officialtitles, big salaries, and high profiles mobilize others to getextraordinary things done. It makes the compelling case-backed byresearch and inviting anecdotes-that leaders emerge from all levelsin all types of organizations. . . . You will learn how to makemore of a difference once you've read and applied Everyone ALeader. This stellar book is not only a significant contribution tothe field, it's also a rallying cry for all of us to leave a morelasting legacy." -Jim Kouzes, coauthor, The Leadership Challengeand Chairman, Tom Peters Group/Learning Systems.

"This work skillfully distills hundreds of observed experiencesinto a five-part strategic model, highlighting those behaviors mostlikely to produce successful leadership results. Both emerging andexperienced leaders . . . can learn from Everyone A Leader. Itoffers a pragmatic roadmap for success!" -Major General Garry L.Parks, U.S. Marine Corps.

"Everyone A Leader is cause for rejoicing. The authors understandthe key reality shaping today's organizations: leaders can emergefrom anywhere. Their book is an invaluable tool . . . full of wiseobservations and practical advice." -Sally Helgesen, author, TheWeb of Inclusion.

"Everyone A Leader is a wonderfully actionable guide for creating abroad, take charge, leadership culture." -Ron Zemke, author, theKnock Your Socks Off Service series.

"If you want co-workers who are productive, satisfied, and willingto shoulder the responsibility of making your organizationstronger, this timely and inspiring nuts-and-bolts account ofdemocratic leadership is for you." -Meena Surie Wilson, PhD, GlobalInitiatives Group, Center for Creative Leadership.

"Finally, a leadership book for today's flat, dynamic, team-basedorganizations . . . This is the model." -Todd W. Arnold, VicePresident, Customer Services, Cinergy Corp.