Title:
Measuring and improving the quality of public services : a hybrid approach
Personal Author:
General Note:
Library trends , 44 (3) : 464-490 ; 1996
Subject Term:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000003560202 | MAK 10366 | Open Access Book | Article | Searching... |