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Cover image for Building a successful customer-service culture : a guide for library and information managers
Title:
Building a successful customer-service culture : a guide for library and information managers
Publication Information:
London : Facet, 2002
ISBN:
9781856044493
Subject Term:
Public services (Libraries) -- Great Britain

Library personnel management -- Great Britain

Customer relations -- Great Britain

Public services (Libraries)
Added Author:
Melling, Maxine

Little, Joyce

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Material Type
Item Category 1
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 30000010127655 Z711 B84 2002 Open Access Book Book
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