Title:
Selling with excellence : a quality approach for sales professionals
Personal Author:
Publication Information:
Milwaukee, Wis. : ASQC Quality Press, 1995
ISBN:
9780873893220
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000003677147 | HF5438.25 M32 1995 | Open Access Book | Book | Searching... |
Searching... | 30000004193730 | HF5438.25 M32 1995 | Open Access Book | Book | Searching... |
Searching... | 30000003677139 | HF5438.25 M32 1995 | Open Access Book | Book | Searching... |
Searching... | 30000005007046 | HF5438.25 M32 1995 | Open Access Book | Advance Management | Searching... |
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Summary
Summary
Every sales professional will appreciate this book's unique combination of traditionally successful sales concepts, continuous improvement techniques, & customer-oriented business practices. The acronym C.A.S.H.-Customer oriented, Always improving, Strategically planned, & hard data based in sales. Important topics also include: identifying customers, & methods to being customer oriented; pursuing continuous improvement through benchmarking, the PDCA cycle, & other practices; aligning goals & achievements by creating strategic plans; accessing & capturing important information about customers; using quality techniques to create action plans for personal success.