Cover image for Brand relevance : making competitors irrelevant
Title:
Brand relevance : making competitors irrelevant
Personal Author:
Series:
The Jossey-Bass business and management series
Edition:
1st ed.
Publication Information:
San Francisco, CA : Jossey-Bass, c2011
Physical Description:
xvi, 381 p. : ill. ; 24 cm.
ISBN:
9780470613580
Abstract:
"Substantial market trends and transformational innovations are creating markets and making others irrelevant. The result is a major threat for nearly every business and a significant opportunity for a few. This book will be the first marketing strategy book to develop and leverage the concept of brand relevance. To remain relevant, a firm can create a new category or subcategory-- such as iPod, Cirque du Soleil, and eBay did-- where competitors are eliminated. Or a firm can redefine an existing category or subcategory by creating or elevating an offering feature or characteristic--as Prius created a subcategory defined by gas mileage and technology, or Westin did with its Heavenly Bed. In either case, a firm can create or own a new business arena or submarket in which some or all competitors are not relevant. Instead of being the best, the goal is to be the only--making competitors irrelevant"-- Provided by publisher.

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30000010236628 HD69.B7 A215 2011 Open Access Book Advance Management
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Summary

Summary

Branding guru Aaker shows how to eliminate the competition and become the lead brand in your market

This ground-breaking book defines the concept of brand relevance using dozens of case studies-Prius, Whole Foods, Westin, iPad and more-and explains how brand relevance drives market dynamics, which generates opportunities for your brand and threats for the competition. Aaker reveals how these companies have made other brands in their categories irrelevant. Key points: When managing a new category of product, treat it as if it were a brand; By failing to produce what customers want or losing momentum and visibility, your brand becomes irrelevant; and create barriers to competitors by supporting innovation at every level of the organization.

Using dozens of case studies, shows how to create or dominate new categories or subcategories, making competitors irrelevant Shows how to manage the new category or subcategory as if it were a brand and how to create barriers to competitors Describes the threat of becoming irrelevant by failing to make what customer are buying or losing energy David Aaker, the author of four brand books, has been called the father of branding

This book offers insight for creating and/or owning a new business arena. Instead of being the best, the goal is to be the only brand around-making competitors irrelevant.


Author Notes

DAVID A. AAKER is vice chairman of Prophet Brand Strategy, an executive advisor to Dentsu Inc., and Professor Emeritus of Marketing Strategy at the Haas School of Business, University of California, Berkeley.


Reviews 1

Publisher's Weekly Review

Brand guru Aaker (Building Strong Brands) explains how companies can keep their brand relevant through innovation and the creation of new categories or subcategories that they can "own" in the minds of consumers. While plenty of books emphasize the need for constant innovation, Aaker dives deeper; customers determine brand relevance and companies as diverse as Japanese beer maker Asahi, Xerox, IKEA, Zappos, and Apple have each carved out a unique market niche, a niche that must be protected through the creation of barriers for competitors, Aaker argues. Postmortem evaluations of epic failures like the Segway, Nabisco's Snackwells product line, and Apple's Newton digital assistant will help brand managers avoid costly and high-profile marketing missteps. Those familiar with the author's work will recognize his textbook approach. His clear prose and honest assessments will resonate with small business owners or brand managers and should be required reading for anyone with a vested interest in keeping their company on the tip of their consumers' tongues. (Jan.) © Copyright PWxyz, LLC. All rights reserved.


Table of Contents

Prefacep. xiii
1 Winning the Brand Relevance Battlep. 1
Cases: The Japanese Beer Industry and the U.S. Computer Industryp. 1
Gaining Brand Preferencep. 9
The Brand Relevance Modelp. 13
Creating New Categories or Subcategoriesp. 17
Levels of Relevancep. 25
The New Brand Challengep. 26
The First-Mover Advantagep. 30
The Payoffp. 34
Creating New Categories or Subcategories-Four Challengesp. 39
The Brand Relevance Model Versus Othersp. 41
2 Understanding Brand Relevance: Categorizing, Framing, Consideration, and Measurementp. 47
Categorizationp. 48
It's All About Framingp. 53
Consideration Set as a Screening Stepp. 62
Measuring Relevancep. 64
3 Changing the Retail Landscapep. 69
Cases:
Mujip. 71
IKEAp. 73
Zarap. 74
H&Mp. 76
Best Buyp. 77
Whole Foods Marketp. 81
The Subway Storyp. 86
Zapposp. 88
4 Market Dynamics in the Automobile Industryp. 97
Cases:
Toyota's Prius Hybridp. 98
The Saturn Storyp. 106
The Chrysler Minivanp. 110
Tata's Nanop. 115
Yugop. 118
Enterprise Rent-A-Carp. 119
Zipcarp. 122
5 The Food Industry Adaptsp. 127
Cases:
Fighting the Fat Battlep. 129
Nabisco Cookiesp. 134
Dreyer's Slow Churned Ice Creamp. 136
P&G's Olestrap. 139
From Fat to Healthp. 141
General Mills and the Health Trendsp. 142
Healthy Choicep. 148
6 Finding New Conceptsp. 157
Case: Applep. 157
Concept Generationp. 165
Sourcing Conceptsp. 169
Prioritizing the Analysisp. 192
7 Evaluationp. 197
Case: Segway's Human Transporterp. 197
Evaluation: Picking the Winnersp. 200
Is There a Market-Is the Opportunity Real?p. 202
Can We Compete and Win?p. 215
Does the Offering Have Legs?p. 220
Beyond Go or No-Go-A Portfolio of Conceptsp. 223
8 Defining and Managing the Category or Subcategoryp. 227
Case: Salesforce.comp. 227
Defining a New Category or Subcategoryp. 234
Functional Benefits Delivered by the Offeringp. 239
Customer-Brand Relationship-Beyond the Offeringp. 254
Categories and Subcategories: Complex and Dynamicp. 260
Managing the Category or Subcategoryp. 261
9 Creating Barriers: Sustaining the Differentiationp. 269
Case: Yamaha Disklavierp. 269
Creating Barriers to Competitionp. 275
Investment Barriersp. 276
Owning a Compelling Benefit or Benefitsp. 283
Relationship with Customersp. 290
Link the Brand to the Category or Subcategoryp. 294
10 Gaining and Maintaining Relevance in the Face of Market Dynamicsp. 297
Case: Walmartp. 298
Avoiding the Loss of Relevancep. 301
Product Category or Subcategory Relevancep. 302
Category or Subcategory Relevance Strategiesp. 304
Energy Relevancep. 311
Gaining Relevance-The Hyundai Casep. 320
11 The Innovative Organizationp. 327
Case: GE Storyp. 327
The Innovative Organizationp. 332
Selective Opportunismp. 334
Dynamic Strategic Commitmentp. 339
Organization-Wide Resource Allocationp. 344
Epilogue: The Yin and Yang of the Relevance Battlep. 355
Notesp. 359
Indexp. 371