Cover image for Corporate information strategy and management : text and cases
Title:
Corporate information strategy and management : text and cases
Personal Author:
Edition:
6th ed.
Publication Information:
Boston, Mass. : McGraw-Hill, 2003
ISBN:
9780072456721

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30000010018096 HD30.2 A65 2003 Open Access Book Book
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Summary

Author Notes

Robert D. Austin has been as assistant professor at the Harvard Business School since 1997, teaching MBA and Executive courses in accounting, economics, information technology, and operations management.


Table of Contents

Preface
Introduction: The Challenges of Managing in a Networked World
Case #I-1 Li and Fung Internet Issues (A) (HBS #301-009)
Module 1 Business Impacts
Chapter 1 IT and Strategy
Chapter 2 IT and Organization
Chapter 3 Extending the Enterprise
Chapter 4 Making the Case for IT
Case #1-1 Charles Schwab in 2002 (HBS #803-070)
Case #1-2 Learning from Leapfrog (HBS #804-062)
Case #1-3 Wyndham International: Fostering High-Touch with High Tech (HBS #803-092)
Case #1-4 Global Healthcare Exchange (HBS #804-002) Article #1-5 IT Doesn't Matter HBR #3566)
Module 2 Managing Infrastructure and Operations
Chapter 5 Understanding Internetworking Infrastructure
Chapter 6 Assuring Reliable and Secure IT Services
Chapter 7 Managing Diverse IT Infrastructures
Case #2-1 CareGroup (HBS #303-097)
Case #2-2 The iPremier Company: Denial of Service Attack (A) (HBS #601-114)
Case #2-3 Ford Motor Company: Supply Chain Strategy ((HBS #699-198) Article #2-4 The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell (HBR #98208)
Case #2-5 Postgirot Bank and Provment AB: Managing the Cost of IT Operations (HBS #302-061)
Module 3 Leadership Issues
Chapter 8 Organizing and Leading the IT Functions
Chapter 9 Managing IT Outsourcing
Chapter 10 A Portfolio Approach to IT Projects
Case #3-1 Cathay Pacific: Doing More with Less (HBS #303-106)
Case #3-2 Royal Caribbean Cruises, Ltd. (HBS #304-019)
Case #3-3 Rakuten (HBS #305-050)
Case #3-4 Telecomunicacoes de São Paulo S.A. (Telesp) (HBS #804-149)
Case #3-5 Outsourcing IT: The Global Landscape in 2004 (HBS #304-104) Conclusion: The Challenges of Managing in a Network Economy Revisited
Case #C-1 UCB: Managing Information for Globalization and Innovation A) Abridged)(HBS #304-096)
Case #C-2 Enabling Business Strategy with IT at the World Bank (HBS #304-055) Annotated
Bibliography
Index