The essential performance review handbook : a quick and handy resource for any manager or HR professional

Are performance reviews at your company like fruitcake--you get it every year whether you want one or not? It doesn't have to be like that. Because everyone wants to know how they're doing, how they measure up, and what their chances are for advancement and rewards. And they want to do things right.

The Essential Performance Review Handbook will help you understand why performance reviews:
Serve as an important business tool.
Motivate personnel and increase productivity.
Help achieve your company goals.
Improve manager-employee communication.
Reduce your risk of legal liability.

Whether you're a manager or a HR professional, this is an indispensable resource to help you create confident, motivated, and productive employees.

Author Notes

Sharon Armstrong has served as director of human resources at a law firm and several other organizations in Washington, D.C. Since launching her own consulting business in 1998, she has provided training and completed HR projects dealing with performance management design and implementation for a wide variety of clients. She is the coauthor of The Essential HR Handbook.

Introduction: It's Not Supposed to Be This Way...	p. 11
Chapter 1 The Roots of Anxiety	p. 13
Chapter 2 Forget Winging It!	p. 21
Chapter 3 Appraisals That Don't Bite	p. 33
Chapter 4 Mission: Possible	p. 53
Chapter 5 The Many Facets of Compensation	p. 63
Chapter 6 Rating Error Traps	p. 77
Chapter 7 When Appraisals Derail	p. 89
Chapter 8 Keep It Legal!	p. 101
Chapter 9 Performance Reviews in a Changing World	p. 109
Appendix: Sample Forms	p. 131
Notes	p. 201
Bibliography	p. 213
Index	p. 219
About the Author	p. 223

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Summary

Author Notes

Table of Contents