by
Zeithaml, Valarie A.
Author
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Format:
Call Number
HD9980.5 Z44 2009
Edition
5th ed.
Publisher
McGraw-Hill/Irwin,
Publication Date
2009
ISBN
9780073380933
Holds:
Copies:
by
Zeithaml, Valarie A.
Author
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Format:
Call Number
HD9980.5 Z443 2009
Edition
5th ed.
Publisher
McGraw-Hill,
Publication Date
2009
ISBN
9780071263931
Holds:
Copies:
by
Zeithaml, Valarie A.
Author
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Format:
Call Number
HD9980.5 Z44 2006
Edition
4th ed.
Publisher
McGraw-Hill/Irwin,
Publication Date
2006
ISBN
9780072961942
Holds:
Copies:
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