Cover image for The NTL handbook of organization development and change : principles, practices, and perspectives
Title:
The NTL handbook of organization development and change : principles, practices, and perspectives
Publication Information:
San Francisco, CA : Pfeiffer Wiley, 2006
ISBN:
9780787977733

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30000010100475 HD58.8 N74 2006 Open Access Book Book
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30000010098157 HD58.8 N74 2006 Open Access Book Book
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Summary

Summary

The NTL Handbook of Organization Development and Change is an essential tool for both practitioners and students who want to know how to effectively bring about meaningful and sustainable change in organizations. Featuring contributions from leading practitioners, academics, and scholars in the field, each chapter comprehensively explores a key aspect of organization development including core theories and methods, OD in the international and world setting, practical applications, the future of OD, and many others. Co-published with the NTL Institute, a long-time leader and champion for the field, The NTL Handbook of Organization Development and Change boasts an extensive range of knowledge, experience, and methods integrated by a philosophical system that underscores the vital mission of OD as well as provides expert guidance in the art and science of making organizational development and change work.


Author Notes

Michael Brazzel , Ph.D., is an organization development consultant, economist, university educator-researcher, and former manager in United States government agencies. He has experience as an internal and external OD consultant with consulting experience in North America, Africa, Asia, and Europe.


Table of Contents

Edith Whitfield and Charles SeashoreRobert J. MarshakStanley R. Hinckley Jr.David Jamieson and William GellermannMary Ann Rainey Tolbert and Jonno HanafinArthur M. FreedmanEd MayhewRick MaurerBailey W. JacksonTed TschudySusan M. Gallant and Daisy RiosJulie A. C. NoolanKatherine FarquharRoland E. LivingstonEdwin C. Nevis and Jonno Hanafin and Mary Ann Rainey TolbertMatt MinahanBarbara Benedict Bunker and Billie T. AlbanCarolyn J. Lukensmeyer and Daniel StoneMark LeachJohn D. AdamsSean GaffneyRebecca Chan AllenTojo ThatchenkeryAnnie McKee and Frances JohnstonJuliann SpothCathy L. RoyalEdgar H. ScheinEdwin E. OlsonAnthony J. DiBellaChristopher G. Worley and Ann McCloskey
Figures, Tables, and Exhibitsp. xiii
Forewordp. xvii
Acknowledgmentsp. xxv
Introduction: Getting the Most from This Bookp. 1
Part 1 Organization Development As a Profession and a Field
1 Organization Development as a Profession and a Fieldp. 13
2 A History of Organization Developmentp. 28
3 Values, Ethics, and OD Practicep. 46
Part 2 Core Theories and Methods
4 Use of Self in OD Consulting: What Matters Is Presencep. 69
5 Action Research: Origins and Applications for ODC Practitionersp. 83
6 Organizational Change Processesp. 104
7 Resistance and Change in Organizationsp. 121
8 Theory and Practice of Multicultural Organization Developmentp. 139
Part 3 Organization Development and the Od Process
9 An OD Map: The Essence of Organization Developmentp. 157
10 Entry and Contracting Phasep. 177
11 Organization Diagnosis Phasep. 192
12 Intervention Phasep. 212
13 Evaluation and Termination Phasep. 231
Part 4 Working from Levels of Systems Perspectives: Individuals to Environment
14 Working with Individuals in an Organizational Contextp. 249
15 Working with Groups in Organizationsp. 264
16 Large Group Methods: Developments and Trendsp. 287
17 Working in Very Large Social Systems: The 21st Century Town Meetingp. 302
18 Changing Organizations and Systems from the Outside: OD Practitioners as Agents of Social Changep. 317
19 Building a Sustainable World: A Challenging OD Opportunityp. 335
Part 5 Organization Development in an International and World Setting
20 Borders and Boundaries: Cross-Cultural Perspectives for OD Practitionersp. 355
21 Working Effectively as a Global OD Practitioner: The Whole World in One Roomp. 370
22 Organization Development in Asia: Globalization, Homogenization, and the End of Culture-Specific Practicesp. 387
Part 6 Organization Development Applications and Practices
23 The Impact and Opportunity of Emotion in Organizationsp. 407
24 Working with Energy in Organizationsp. 424
25 Appreciative Inquiry as an Organization Development and Diversity Processp. 440
26 Culture Assessment as an OD Interventionp. 456
27 A Complexity Science Approach to Organization Developmentp. 466
28 Developing Organizations as Learning Systemsp. 485
Part 7 The Future of Organization Development
29 A Positive Vision of OD's Futurep. 501
About the Editorsp. 515
About the Contributorsp. 517
Name Indexp. 523
Subject Indexp. 529