Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000004961375 | T58.64 K67 2000 | Open Access Book | Book | Searching... |
Searching... | 30000005172196 | T58.64 K67 | Reference Book | 1:BOOKREF | Searching... |
On Order
Summary
Summary
This collection of articles by the foremost experts on Knowledge Management today is a must-have for the bookshelf of anyone interested in or currently practicing Knowledge Management. It contains 40 articles, many appearing here for the first time, covering topics such as knowledge-based strategies, organizational learning, and knowledge tools, techniques, and processes. It also includes valuable resources, such as a glossary of knowledge terms, quotes, and several directories of on-line knowledge management resources, KM organizations, and periodicals. This collection bridges the gap between the theoretical and the practical and is moving with each edition into more and more practical information linking knowledge management to particular established management practices.
Author Notes
James W. Cortada, Ph.D. is a consultant at IBM and is the author of over a dozen books based on the theme of information management. His most recent books include: Information Technology as Business History (Greenwood Publishing Group, 1996), Best Practices for Information Technology (Prentice-Hall, 1998) and Rise of the Knowledge Worker (Butterworth-Heinemann, 1998).
John A. Woods is president of CWL Publishing Enterprises, a firm specializing in the development of quality management and business publications. He is the author of the 10-Minute Guide to Teams and Teamwork and he is co-editor, along with James Cortada, of McGraw-Hill's The Quality Yearbook (published annually since 1994).
Reviews 1
Library Journal Review
For the very latest thought and ideas on KM, this yearbook gathers 40 articles, both theoretical and practical in focus, that discuss cutting-edge developments in the field. It includes a glossary and several useful directories of online resources and organizations. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Table of Contents
| Preface | p. ix |
| Part 1. The Nature of Knowledge and Its Management | p. 1 |
| What's Up with Knowledge Management: A Personal View | p. 3 |
| Classics in Knowledge Management | |
| The Use of Knowledge in Society | p. 8 |
| The Tacit and Explicit Nature of Knowledge | |
| Tacit Knowledge | p. 18 |
| Some Explicit Thoughts on Tacit Learning | p. 28 |
| A Knowledge Management Ecology | |
| The Concept of "Ba": Building a Foundation for Knowledge Creation | p. 37 |
| A Framework for Creating a Sustainable Knowledge Management Program | p. 52 |
| Organizational Intelligence: What Is It, and How Can Managers Use It? | p. 65 |
| Incorporating the Tools of Creativity into Quality Management | p. 70 |
| Part 2. Knowledge-Based Strategies | p. 87 |
| Successful Knowledge Management Projects | p. 89 |
| The Knowledge Agenda | p. 108 |
| Intellectual Capital = Competence x Commitment | p. 126 |
| Achieving Consistency of Purpose | p. 145 |
| Part 3. Knowledge Management and Organizational Learning | p. 155 |
| Organizational Learning | |
| Shedding Light on Knowledge Work | p. 157 |
| Knowledge-Intensive Firms | p. 168 |
| Using Reflection to Leverage Learning | p. 180 |
| Toward a Technology for Organizational Memories | p. 185 |
| The Collection and Codification of Knowledge | |
| Packaging Knowledge | p. 200 |
| Instant Information Access: Redefining the Workplace | p. 204 |
| Capturing and Packaging Knowledge | p. 211 |
| A Method for Achieving Symbiosis Among Intellectual Assets | p. 221 |
| The Transfer of Knowledge in an Organization | |
| Strategic Stories: How 3M Is Rewriting Business Planning | p. 233 |
| Can We Talk? | p. 245 |
| Moving Up Through Mentoring | p. 254 |
| Implementing the Effective Management of Knowledge | |
| Why Knowledge Programs Fail: A CEO's Guide to Managing Learning | p. 262 |
| The Rules of the Game | p. 280 |
| Tapping Intellectual Capital | p. 287 |
| The State of the Notion: Knowledge Management in Practice | p. 295 |
| Ringing Up Intellectual Capital | p. 306 |
| The Role of the Chief Learning Officer | p. 314 |
| The Collective Power of Employee Knowledge | p. 319 |
| The Teaching Organization | p. 326 |
| Information 101: It's Not What You Know, It's How You Know It | p. 340 |
| Capitalizing on Intellectual Assets | p. 346 |
| Turbocharging Business Processes with Knowledge | p. 367 |
| Part 4. Knowledge Tools, Techniques, and Processes | p. 379 |
| Information Technology | |
| Knowledge Management: From Terra Incognita to Terra Firma | p. 381 |
| Networking Your Knowledge | p. 389 |
| Knowledge Management's Killer App | p. 394 |
| Using AI in Knowledge Management: Knowledge Bases and Ontologies | p. 404 |
| Getting Smart with Business Intelligence | p. 417 |
| Measuring Knowledge Management Effectiveness | |
| Harnessing the Power of Intellectual Capital | p. 422 |
| Part 5. Knowledge Management References | p. 433 |
| A Guide to the Literature, 1996-1998 | p. 435 |
| Directory of Knowledge Management Resources On-line | p. 446 |
| Directory of Knowledge Management Organizations | p. 461 |
| Directory of Periodicals Dealing with Knowledge Management | p. 467 |
| The Language of Knowledge | p. 490 |
| Quotes on Knowledge Management and Organizational Learning | p. 501 |
| Index | p. 515 |
