Cover image for Smart negotiating : it's a done deal
Title:
Smart negotiating : it's a done deal
Personal Author:
Publication Information:
[s. l.] : Entrepreneur Press, 2006
ISBN:
9781599180038
Subject Term:

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000010158680 BF637.N4 D64 2006 Open Access Book Book
Searching...

On Order

Summary

Summary

Spans the spectrum of negotiation--from business to personal life Leading negotiation books currently on the market are 15 years old and are out of step with today's faster-paced business world Advises readers how to adapt their strategy to different circumstances at a moment's notice Real-life stories illustrate each key point


Author Notes

John Patrick Dolan is an attorney with nearly 30 years' experience in negotiation. He is a legal commentator for Fox News, MSNBC, and Court TV.


Table of Contents

Larry Winget
Forewordp. xi
Prefacep. xv
Chapter 1 The Dolan Strategy for Effective Negotiationp. 1
Getting Past the Myths of Negotiationp. 2
What Is Effective Negotiation?p. 4
The Dolan Strategyp. 10
It's a Done Dealp. 12
One Last Thought: Negotiating with Stylep. 13
Chapter 2 Preparing to Implement Your Strategyp. 17
Be Preparedp. 19
Passing the Preliminariesp. 21
Where Do I Stand?p. 21
What Is My Counterpart's Position?p. 26
Information Is Powerp. 28
Position Yourself for Maximum Advantagep. 29
One Last Thought: Six Steps for Negotiation Preparationp. 30
Chapter 3 Negotiate on the Same Wavelengthp. 33
Understanding the Complexities of Interpersonal Communicationp. 34
How to Get Results through Improved Communicationp. 38
Two-Way Communication: The Key to Negotiating Effectivelyp. 44
One Last Thought: Gender Sense in Negotiationp. 45
Chapter 4 Questions: The Most Powerful Tool of an Expert Negotiatorp. 49
Controlling the Information Balancep. 50
How to Ask Questions Effectivelyp. 54
Answering Questions Effectively Is as Important as Asking Them with Skillp. 59
Don't Be Afraid to Askp. 61
One Last Thought: Practice, Timing, and Discipline: The Essentials for Successp. 61
Chapter 5 Agree on the Ground Rules before You Jump into the Issuesp. 65
Know What You're Negotiatingp. 66
Discuss Why You Are Meeting, and What Everyone Hopes to Gainp. 66
Capture the Power of Objective Criteriap. 67
Setting the Standards Pays Offp. 73
What to Watch for When Setting Standardsp. 74
One Last Thought: Thrift Stores, Movies, and Momp. 77
Chapter 6 Don't Fight: Search for Solutionsp. 81
Moving to the Same Side of the Tablep. 84
Finalize and Clarifyp. 89
Follow Throughp. 90
High Standards Pay Offp. 91
One Last Thought: World-Class Negotiation: Working Door-to-Door in the Global Villagep. 92
Chapter 7 Mastering Basic Negotiating Tacticsp. 95
Fourteen Common Negotiating Tacticsp. 96
The Dynamics of Tacticsp. 110
One Last Thought: Let's Just Split it Down the Middlep. 111
Chapter 8 How to Make the Other Side Play Fairp. 115
Negotiating Ethically Is Not for Sissiesp. 120
How to Avoid Being Manipulatedp. 120
Tolerance and Integrityp. 126
One Last Thought: An Oral Contract Isn't Worth the Paper It's Written Onp. 126
Chapter 9 Breaking Impassesp. 129
Pinpointing the Problemp. 130
Getting Negotiations Going Againp. 133
Understanding the Impact of Personal Negotiating Stylep. 137
Break Impasses without Giving Inp. 140
Walking Awayp. 140
One Last Thought: Warm Nuts and a Moist Towlette or How to Negotiate Your Way Down the Roadp. 141
Chapter 10 Negotiate with Strength-No Matter What Your Positionp. 145
Winning Starts in Your Mindp. 146
Build Your Strength through Strategyp. 147
When All Else Failsp. 153
A Final Wordp. 156
One Last Thought: Negotiate with Strength No Matter What Your Positionp. 157
About the Authorp. 161
Glossaryp. 163
Indexp. 167