Title:
Smart negotiating : it's a done deal
Personal Author:
Publication Information:
[s. l.] : Entrepreneur Press, 2006
ISBN:
9781599180038
Subject Term:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010158680 | BF637.N4 D64 2006 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Spans the spectrum of negotiation--from business to personal life Leading negotiation books currently on the market are 15 years old and are out of step with today's faster-paced business world Advises readers how to adapt their strategy to different circumstances at a moment's notice Real-life stories illustrate each key point
Author Notes
John Patrick Dolan is an attorney with nearly 30 years' experience in negotiation. He is a legal commentator for Fox News, MSNBC, and Court TV.
Table of Contents
Foreword | p. xi |
Preface | p. xv |
Chapter 1 The Dolan Strategy for Effective Negotiation | p. 1 |
Getting Past the Myths of Negotiation | p. 2 |
What Is Effective Negotiation? | p. 4 |
The Dolan Strategy | p. 10 |
It's a Done Deal | p. 12 |
One Last Thought: Negotiating with Style | p. 13 |
Chapter 2 Preparing to Implement Your Strategy | p. 17 |
Be Prepared | p. 19 |
Passing the Preliminaries | p. 21 |
Where Do I Stand? | p. 21 |
What Is My Counterpart's Position? | p. 26 |
Information Is Power | p. 28 |
Position Yourself for Maximum Advantage | p. 29 |
One Last Thought: Six Steps for Negotiation Preparation | p. 30 |
Chapter 3 Negotiate on the Same Wavelength | p. 33 |
Understanding the Complexities of Interpersonal Communication | p. 34 |
How to Get Results through Improved Communication | p. 38 |
Two-Way Communication: The Key to Negotiating Effectively | p. 44 |
One Last Thought: Gender Sense in Negotiation | p. 45 |
Chapter 4 Questions: The Most Powerful Tool of an Expert Negotiator | p. 49 |
Controlling the Information Balance | p. 50 |
How to Ask Questions Effectively | p. 54 |
Answering Questions Effectively Is as Important as Asking Them with Skill | p. 59 |
Don't Be Afraid to Ask | p. 61 |
One Last Thought: Practice, Timing, and Discipline: The Essentials for Success | p. 61 |
Chapter 5 Agree on the Ground Rules before You Jump into the Issues | p. 65 |
Know What You're Negotiating | p. 66 |
Discuss Why You Are Meeting, and What Everyone Hopes to Gain | p. 66 |
Capture the Power of Objective Criteria | p. 67 |
Setting the Standards Pays Off | p. 73 |
What to Watch for When Setting Standards | p. 74 |
One Last Thought: Thrift Stores, Movies, and Mom | p. 77 |
Chapter 6 Don't Fight: Search for Solutions | p. 81 |
Moving to the Same Side of the Table | p. 84 |
Finalize and Clarify | p. 89 |
Follow Through | p. 90 |
High Standards Pay Off | p. 91 |
One Last Thought: World-Class Negotiation: Working Door-to-Door in the Global Village | p. 92 |
Chapter 7 Mastering Basic Negotiating Tactics | p. 95 |
Fourteen Common Negotiating Tactics | p. 96 |
The Dynamics of Tactics | p. 110 |
One Last Thought: Let's Just Split it Down the Middle | p. 111 |
Chapter 8 How to Make the Other Side Play Fair | p. 115 |
Negotiating Ethically Is Not for Sissies | p. 120 |
How to Avoid Being Manipulated | p. 120 |
Tolerance and Integrity | p. 126 |
One Last Thought: An Oral Contract Isn't Worth the Paper It's Written On | p. 126 |
Chapter 9 Breaking Impasses | p. 129 |
Pinpointing the Problem | p. 130 |
Getting Negotiations Going Again | p. 133 |
Understanding the Impact of Personal Negotiating Style | p. 137 |
Break Impasses without Giving In | p. 140 |
Walking Away | p. 140 |
One Last Thought: Warm Nuts and a Moist Towlette or How to Negotiate Your Way Down the Road | p. 141 |
Chapter 10 Negotiate with Strength-No Matter What Your Position | p. 145 |
Winning Starts in Your Mind | p. 146 |
Build Your Strength through Strategy | p. 147 |
When All Else Fails | p. 153 |
A Final Word | p. 156 |
One Last Thought: Negotiate with Strength No Matter What Your Position | p. 157 |
About the Author | p. 161 |
Glossary | p. 163 |
Index | p. 167 |