Summary

Automation and computers play a major role in the successful functioning of most libraries and information services, and managers need to understand how they affect their staff, both psychologically and physically. This edition reflects developments in technology and European legislation and summarizes guidelines and research on the subject. Health and safety issues are re-examined in light of recent changes and there is a new section on the human-computer interface, which includes discussion of dialogue design, screen design, interaction and usability and software evaluation.