Title:
Research of the relationship among the e-service quality, customer satisfaction and customer loyalty on the personal online banking services in China /cJiang Hao
Personal Author:
Publication Information:
2011
Physical Description:
xii, 70 p. : ill. ; 30 cm.
General Note:
Supervisor : Dr Huam Hon Tat
Subject Term:
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | FPP30000002104 | XX(769453.4) | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 30000010272318 | HG1711 J53 2011 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |