Title:
Analysis of customer-perceived service quality, customer satisfaction and loyalty : a case study of Malayan Banking Berhad (MAYBANK), Skudai
Personal Author:
Physical Description:
xv, 98 pages : illustrations ; 30 cm.
General Note:
Supervisor : Dr Amit Joshi
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | FPP30000002050 | HF5415.335 O54 2011 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 30000010270978 | HF5415.335 O54 2011 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
