Summary

This ground-breaking text presents conceptual frameworks to help students recognize and meet international operations management challenges. Using a combination of text, cases and readings, Global Operations Management approaches its topic from the perspective of current American business, and emphasizes innovative projects undertaken to capture the promise of global competitive advantage. The book is suitable for use as a primary text in global operations management or as a supplement to a broader operations management course. The author, who is a leading authority in his field, wrote most of the Harvard Business School cases featured in the text.