Cover image for Guide to preparing the corporate quality manual
Title:
Guide to preparing the corporate quality manual
Personal Author:
Series:
Quality and reliability; 51
Publication Information:
New York : Marcel Dekker, 1997
ISBN:
9780824700904
General Note:
Translation of : Le Manual Qualite
Added Author:

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Library
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Material Type
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30000003772112 TS156 F76 1997 Open Access Book Book
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Summary

Summary

Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.


Author Notes

Bernard Froman\,


Table of Contents

General principles: the concepts of quality management and quality assurance
The quality manual within the series of quality systems documents
Principles for writing a quality manual
Contents of a quality manual: introductory pages and annexed documents
Top management responsibilities
The quality system
Document control
Quality planning
Quality in design
Quality in purchasing
Production (or process) quality
Control of noncomformities
Quality evaluation
Quality costs