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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003836628 | Z682.28 G66 1997 | Open Access Book | Book | Searching... |
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Summary
Summary
To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions complemented by objective and measurable assessment criteria - that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/access services), and technical services (divided into cataloguing, acquisitions and systems automation). The manual also contains performance standards for student workers, a special section covering background and management issues (including EEOC and legal issues) of performance standards, a bibliography and an index.
Table of Contents
| List of Figures | p. vii |
| Preface | p. ix |
| 1 Were the "Good Old Days" Really That Good? | p. 1 |
| But Are Things Really All That Bad? | p. 3 |
| A "Lite" History of Performance Standards | p. 3 |
| Staying Out of Trouble | p. 9 |
| So What Exactly Are Performance Standards Anyway? | p. 11 |
| Total Quality Management | p. 19 |
| Notes | p. 23 |
| 2 Rewriting or Reforming Your Library's Performance Standards: The Process | p. 25 |
| The Modular Approach to Performance Standards | p. 28 |
| Using Job Analysis to Create Performance Standards | p. 29 |
| Rating Scales: What is "Average"? | p. 31 |
| Self-Evaluation and Assessment/Documentation of Ratings | p. 33 |
| Peer Evaluations | p. 37 |
| Rating the Raters: Supervisors as Evaluators | p. 42 |
| For Academic Librarians Only | p. 46 |
| Notes | p. 47 |
| 3 Performance Standards for Paraprofessional Staff | p. 49 |
| Circulation Assistant | p. 52 |
| Library Bookkeeper/Accounting Assistant | p. 59 |
| Serials Assistant | p. 63 |
| Acquisitions Assistant | p. 66 |
| Government Documents Assistant | p. 70 |
| Interlibrary Loan Assistant | p. 74 |
| Cataloging Assistant | p. 77 |
| Off-Campus Services/Extension Assistant | p. 81 |
| Reference Assistant | p. 86 |
| Shelving Assistant | p. 88 |
| Service to the Institution, Professional Growth and Development | p. 90 |
| Note | p. 91 |
| 4 Performance Standards for Professional Staff | p. 93 |
| Unit/Department/Division Head | p. 96 |
| Reference Librarian | p. 103 |
| Library/Bibliographic Instruction Coordinator | p. 108 |
| Library/Bibliographic Instruction Provider | p. 111 |
| Special Collections Librarian/Archivist | p. 114 |
| Acquisitions/Serials/Collection Development Librarian | p. 116 |
| Cataloger | p. 119 |
| Government Documents Librarian | p. 121 |
| Circulation Librarian | p. 125 |
| Interlibrary Loan Librarian | p. 125 |
| Systems Librarian | p. 129 |
| Extension/Off-Campus Services Librarian | p. 132 |
| Branch Librarian (Public Library) | p. 135 |
| Children's/Young Adult Librarian (Public Library) | p. 139 |
| Library Media Specialist | p. 143 |
| Library Webmaster | p. 148 |
| Academic Achievement, Professional Growth and Development, Service to the Institution (Academic Library) | p. 150 |
| Notes | p. 154 |
| 5 Leads from the Literature | p. 157 |
| Index | p. 211 |
| Colophon | p. 215 |
