Title:
Relationship between services quality and customer satisfaction in banking industry the case study of the CIMB bank in UTM
Personal Author:
Publication Information:
2009
Physical Description:
xiv, 64p. : ill. ; 30cm.
General Note:
Supervisor : Assoc. Prof. Dr. Hisamuddin Md. Som
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda (Pengurusan - Pemasaran)) - Universiti Teknologi Malaysia, 2009
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | FPP30000001685 | HF5415.5 L54 2009 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 30000010212560 | HF5415.5 L54 2009 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |