Cover image for Leading the lean enterprise transformation
Title:
Leading the lean enterprise transformation
Personal Author:
Publication Information:
New York, NY : Productivity Press, 2009
Physical Description:
xxxix, 121 p. : ill. ; 24 cm.
ISBN:
9781563273827
General Note:
A Productivity Press book

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30000010175343 HD62.15 K65 2009 Open Access Book Book
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Summary

Summary

At The Danaher Corporation, George Koenigsaecker led the lean transformations of both the automotive and tool groups. He also led The Hon Company's successful lean conversion, which doubled productivity and tripled revenues, leading Industry Weekto recognize HON on their list of the "World's 100 Best Managed Firms." Written to help executives in determining right from wrongduring a lean initiative,Leading the Lean Enterprise Transformationshows that lean is more about an approach than it is about tools. It presents the successful strategies and case histories of several key American leaders who have been instrumental in bringing lean to the forefront of various industries.

Organized in the chronological sequence that a leader embarking on a lean journey would experience, this lively work:

Describes the simple, yet powerful, True North metrics used by Toyota and describes how they drive every line item in the good direction Explains the use of value stream analysis at the leadership level Shows how to structure successful kaizen events that improve the value stream Presents tactical organizational steps necessary to sustain double-digit improvements Explores the development of a corporate assessment and review structure in support of a lean transformation Introduces leadership tools such as strategy deployment, transformation value stream analysis, and transformation plan of care

Lastly, the book discusses what may well be the least understood and most critical aspect of a lean transformation: the building of a lean culture. That ability is what separates the tactician from the technician. While many books exist that detail all the tools needed for a lean implementation, this book explains those tools needed at the enterprise level by executives, but more importantly it provides potential change agents with the skills to define, develop, and communicate a vision. It helps cultivate the willingness to innovate and learn by doing. Such a course is not for everyone, just leaders.


Author Notes

President, Lean Investments, LLC


Table of Contents

Acknowledgmentsp. ix
Introductionp. xi
Chapter 1 My Journey of Lean Learning: Eleven Corporate Transformationsp. 1
Deere & Companyp. 1
Rockwell Internationalp. 3
Jake Brake (Danaher)p. 4
HON Companyp. 7
Summaryp. 8
Chapter 2 What Is Lean?p. 9
What Toyota Doesp. 9
Two Pillarsp. 10
Identifying and Removing Wastep. 10
A Problem-Identifying and Problem-Solving Systemp. 13
Summaryp. 15
Notesp. 15
Chapter 3 Measurement Can Be Easyp. 17
Understanding Financial Measures: Personal Examplesp. 17
Toyota's True North Metricsp. 18
How High Is High?p. 20
The Four True North Metrics in Detailp. 26
Quality Improvementp. 26
Delivery/Lead Time/Flow Improvementp. 28
Cost/Productivity Improvementp. 31
Outside Purchasesp. 31
Peoplep. 31
Human Developmentp. 33
Linking the True North Metrics with Financial Measuresp. 35
Summaryp. 37
Notesp. 38
Chapter 4 Value Stream Analysis Provides the Improvement Plan-And Kaizen Events Make It Happenp. 39
Taking a Walk to Create an Initial-State VSAp. 40
Initial-State VSA and the True North Metricsp. 41
Helping You See the Wastep. 41
Brainstorming to Create an Ideal-State Value Streamp. 43
Creating a Future-State Value Streamp. 43
Improvement Goalsp. 44
Work Plan and Responsibilitiesp. 48
The Rule of 5Xp. 48
A Model Value Streamp. 54
The Power of Weeklong Kaizen Eventsp. 56
Summaryp. 61
Notesp. 61
Chapter 5 Tactical Organizational Practicesp. 63
The n/10 Rulep. 63
Designing Improvement Teamsp. 66
Key Event Failure Modep. 68
The 3 Percent Guidelinep. 69
Administrative Teamsp. 73
Redeploymentp. 75
Other Lean Trainingp. 76
Summaryp. 77
Chapter 6 Strategic Organizational Practicesp. 79
Understanding Governancep. 79
Immersionp. 80
Guiding Coalitionp. 81
Communicationp. 84
Lean Simulationp. 85
Strategy Deploymentp. 85
Antibodiesp. 87
Lean Year by Yearp. 90
Year Onep. 90
Year Twop. 91
Year Threep. 91
Year Fourp. 92
Summaryp. 92
Chapter 7 Building a Lean Culturep. 93
Defining Culturep. 94
The Building Blocks of Lean/Toyota Culturep. 96
Serve the Customerp. 97
Seek What's Right, Regardlessp. 97
Decide Carefully, Implement Quicklyp. 97
Candidly Admit Imperfectionsp. 98
Speak Honestly and with Deep Respectp. 99
Go See and Listen to Learn (Genchi Gembutsu)p. 99
Deliver on Meaningful Challengesp. 100
Be a Mentor and a Role Modelp. 101
The Action Planp. 102
Giving Your Leadership Team Personal Experiencep. 102
Daily Improvementp. 104
Challenging Your Team to Build Knowledgep. 105
Summaryp. 106
Author's Notep. 107
Notesp. 108
Indexp. 109
The Authorp. 121