Cover image for Kepuasan pelanggan terhadap kualiti perkhidmatan : satu kajian di Jabatan J Kad, Jaya Jusco, Setapak
Title:
Kepuasan pelanggan terhadap kualiti perkhidmatan : satu kajian di Jabatan J Kad, Jaya Jusco, Setapak
Personal Author:
Ng, Heng Hong
Publication Information:
Skudai : Universiti Teknologi Malaysia, 2002
General Note:
Peminjaman dalam bentuk mikrofilem sahaja : MFL 11257 ra
Subject Term:
Customer services -- Management

Consumer satisfaction
DSP_DISSERTATION:
Kertas Projek (Sarjana Muda Sains(Pemb. Sumber Manusia) )- Universiti Teknologi Malaysia, 2002

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 30000004782987 HF5415.5 N53 2002 Closed Access Thesis UTM Project Paper (Closed Access)
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