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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003049578 | HD62.4 O36 1994 | Open Access Book | Book | Searching... |
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Summary
Summary
Provides practical answers to the most pressing questions faceddaily by today's global managers. Based on groundbreaking researchconducted by the Institute for the Future on behalf of suchorganizations as Apple Computer, AT&T, and American Express,this guide to the challenges of managing globally identifies thekey competencies that managers need to succeed in the globalworkplace.
Get the practical answers to the most pressing questions faced bytoday's global managers. Based on groundbreaking research, thisguide identifies the key competencies managers need to succeed inthe global workplace.
Get the practical answers to the most pressing questions faced bytoday's global managers. Based on groundbreaking research, thisguide also identifies the key competencies managers need to succeedin the global workplace.
Author Notes
MARY O'HARA-DEVEREAUX is vice president of Grove Consultants International, an organizational consulting firm, and senior research fellow at the Institute for the Future. She consults extensively worldwide with businesses and government organizations on global management and organizational change. ROBERT JOHANSEN is director of the Emerging Information Technologies Program at the Institute for the Future and a research affiliate at the Center for Information Systems Research and the Center for Coordination Science at MIT. He is lead author of several books including Teleconferencing and Beyond (1984) and Groupware: Computer Support for Business Teams (1988).
Reviews 2
Booklist Review
While many of the books on the globalization of business, society, or telecommunications focus on technology, and others consider cultural diversity, few have dealt with both issues simultaneously. The authors, both of whom are affiliated with a research and consulting organization called the Institute for the Future, discuss the problems of team building and group activities when team or group members are dispersed--separated by time, distance, and cultures. Using results from the institute's five-year "Groupware Outlook Project," they cover cross-cultural communication, process facilitation, remote teamwork, and the use of information technology to minimize distances and take advantage of differences. While their scope is truly multinational, the authors target the U.S. and its relations with the Pacific Rim nations, Mexico, and Canada. ~--David Rouse
Choice Review
Expert consultants address the growing opportunities and problems associated with managing cultural diversity and geographic distance with work teams. The authors provide insightful analyses of the potentials for "any-time, any-place" meetings, stressing concessions to today's more confining technologies. Half the analysis is turned to technical, cultural, and geographic dimensions of team work. Here, the authors develop five "cultural lenses" for later use throughout: language, context, time, equality/power, and information flow--variables critical to appreciating differences while collaborating. Similarly, they develop the essential team model with its process elements of orientation, trust building, goal/role clarifying, commitment, implementation, high performance, and renewal. The other half of the analysis consists of discussions and case studies of settings in the Pacific Rim countries (specifically China), Mexico, Canada, and even the US (as seen by others). Highly specialized--with team building the vehicle and practitioners the audience--this volume is recommended to those interested in managing global enterprises. Graduate; professional. J. C. Thompson; University of Connecticut
Table of Contents
| Introduction: Fault Lines in the New Global Business Landscape |
| The New Competencies Of The Global Manager |
| A Multicultural Perspective: TranscAnding the Barriers of Behavior and Language |
| Technical Competence: Managing Team Connections with Groupware |
| Process Facilitation: Mastering the New Leadership Skills |
| Team Leadership: Managing the New Global Business Unit |
| Think Globally, Act Globally: Globalwork In Action |
| Creating the Global Workspace: Culture Clash and Confusion on the Pacific Rim |
| Global Vision: Using Third-Way Strategies for Collaborative Work |
| Learning New Rules of Thumb: Partnering with Mexico |
| Overcoming Differences and Sameness: Collaborating with Canada |
| The United Nation of America: An Outside-In View of Existance and Diversity Within the United States |
| Voyaging into Cyperspace The Anytime, Anyplace Global Workspace |
| Conclusion: Global Living and Global Work: New Knowledge, Values, and Communities |
