Cover image for Mistreatment in the workplace : prevention and resolutions for managers and organizations
Title:
Mistreatment in the workplace : prevention and resolutions for managers and organizations
Personal Author:
Series:
Talent management essentials
Publication Information:
Chichester, U.K. ; Malden, MA : Wiley-Blackwell, 2009.
Physical Description:
xvi, 204 p. : ill. ; 23 cm.
ISBN:
9781405177139

9781405177146
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30000010281211 HD7261 O635 2009 Open Access Book Book
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Summary

Summary

Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.


Author Notes

Julie B. Olson-Buchanan, Ph.D. is Professor and Department Chair in the Department of Management in the Craig School of Business, California State University, Fresno. Her research on mistreatment in the workplace has appeared in such journals as the Journal of Applied Psychology, Academy of Management Review, and Academy of Management Journal. Dr. Olson-Buchanan has provided consultation and training on preventing and resolving mistreatment in the workplace to several private and public organizations.
Wendy R. Boswell, Ph.D. is Associate Professor and Mays Research Fellow in the Department of Management, Mays Business School, Texas AM University. Dr. Boswell's research on workplace conflict has appeared in such journals as Academy of Management Journal, Academy of Management Review, and Journal of Applied Psychology. She also serves as the Director of the Center for Human Resource Management, working with companies on issues related to employee work attitudes, recruitment, and retention.