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Title:
The social psychology of consumer behaviour
Personal Author:
Publication Information:
Philadelphia, PA : Open University, 2002
ISBN:
9780335207220

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30000010101294 HB801 B33 2002 Open Access Book Book
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Summary

Summary

How do consumers process information? How do they make choices and decisions? How are decisions translated into actions of consumption? How can marketing influence and respond to consumers? The Social Psychology of Consumer Behaviour illuminates an area of intense academic and wider interest, bringing together research and practical insights into how theories in social psychology can be applied to consumer behaviour. Core themes include information processing and social cognition, communication processes, attitude models, emotion, social identity theory, and action theory. Within each of the major areas of social psychology, a historical perspective is provided, current knowledge reviewed, theories and findings critiqued, and directions for future research appraised.

The Social Psychology of Consumer Behaviour provides a deeper perspective than standard texts which tend to be either atheoretical, overly encyclopedic, or outdated. It considers why consumers buy what they do, and how they go about making individual and group decisions concerning consumption.

The result is essential reading for students, researchers and practitioners in psychology and marketing, as well as for those in related fields such as public policy, public health, health psychology, political science and sociology.


Author Notes

Joseph R. Priester is Assistant Professor, Michigan Business School, University of Michigan, Ann Arbor, MI, USA.


Table of Contents

Series editor's forewordp. vii
List of figures and tablesp. ix
Acknowledgementsp. xi
1 Introduction: overview of consumer behaviourp. 1
2 Attitudes: content, structure, processesp. 4
3 Consumers are emotional, toop. 37
4 From cognitive processes, attitudes and emotions to actionp. 67
5 Attitude change: the elaboration likelihood model of persuasionp. 102
6 Cognitive processesp. 130
Glossaryp. 170
Referencesp. 177
Author indexp. 215
Subject indexp. 219