MCSE guide to microsoft windows XP professional

This full-color hands-on guide book has been enhanced to make learning even easier by offering more detailed lab setup instructions, expanded chapter summaries, and new practice exams that will reinforce the skills learned.

Introduction	p. XVII
Chapter 1 Introduction to Windows XP Professional	p. 1
The Microsoft Networking Family	p. 2
Windows XP	p. 2
Other Client Operating Systems	p. 4
Choosing Between Windows XP Professional and Windows XP Home Edition	p. 4
The Windows XP Environment	p. 6
Multiple Processors	p. 6
Multitasking	p. 6
Multithreading	p. 7
File Systems	p. 8
Active Directory	p. 8
Security	p. 9
Compatibility	p. 9
Storage	p. 9
Connectivity	p. 10
System Recovery	p. 10
Remote Capabilities	p. 10
Help and Support Services	p. 10
Intelligent User Interface	p. 11
Overview of New Features	p. 14
IntelliMirror	p. 14
Windows Messenger Service	p. 14
Windows Media Player 8	p. 14
Windows Movie Maker	p. 14
Autoplay	p. 15
Desktop	p. 15
Windows XP Professional Hardware Requirements	p. 16
Hardware Compatibility List	p. 17
Finding the HCL	p. 17
Why the HCL Is So Important	p. 17
Preparing a Computer to Meet Upgrade Requirements	p. 18
Networking Models	p. 19
Workgroup Model	p. 19
Domain Model	p. 20
Windows XP Architecture	p. 21
The Meaning of Modular	p. 21
Memory Architecture	p. 26
Chapter Summary	p. 27
Key Terms	p. 27
Review Questions	p. 29
Case Projects	p. 33
Chapter 2 Installing Windows XP Professional	p. 35
Upgrading Versus Installing	p. 36
Upgrading	p. 36
Clean Installation	p. 38
Windows XP Upgrade Advisor	p. 38
Booting Multiple Operating Systems	p. 38
Planning the Installation	p. 40
Types of Attended Installations	p. 41
Installing over the Network	p. 41
CD-ROM Installation Launched from Setup Boot Floppies	p. 44
Using a Bootable CD	p. 44
CD-ROM Launch from Existing OS	p. 45
Important Setup Option Differences	p. 45
Text Mode Setup	p. 45
GUI Setup Method	p. 45
Advanced Customized Installation Options	p. 46
Automated Installations	p. 47
Using Remote Installation Service (RIS)	p. 53
Using Windows Installer Service (WIS)	p. 55
Using Systems Management Server (SMS)	p. 55
Using Remote Installation Preparation (RIPrep)	p. 56
Using SYSPREP	p. 56
WINNT and WINNT32	p. 58
WINNT	p. 58
WINNT32	p. 59
Partitioning the Hard Disk	p. 62
Volume Licensing	p. 65
Activating Windows XP	p. 65
Windows XP Professional Setup: Step-by-Step from Floppies or from a Bootable CD	p. 67
Upgrading to Multiple Processors	p. 73
Removing Windows XP Professional	p. 73
Chapter Summary	p. 75
Key Terms	p. 75
Review Questions	p. 77
Case Projects	p. 80
Chapter 3 Using the System Utilities	p. 81
Control Panel Overview	p. 82
Accessibility Options	p. 84
Add Hardware	p. 86
Add or Remove Programs	p. 87
Administrative Tools	p. 89
Date and Time	p. 89
Display	p. 91
Folder Options	p. 94
Fonts	p. 94
Game Controllers	p. 94
Internet Options	p. 95
Keyboard and Mouse	p. 95
Network Connections	p. 95
Phone and Modem Options	p. 96
Power Options	p. 96
Printers and Faxes	p. 99
Regional and Language Options	p. 99
Scanners and Cameras	p. 101
Scheduled Tasks	p. 102
Sounds and Audio Devices	p. 103
Speech	p. 104
System	p. 104
Taskbar and Start Menu	p. 117
User Accounts	p. 117
Microsoft Management Console Overview	p. 117
The MMC Console	p. 118
Snap-Ins	p. 119
Using the MMC	p. 120
Administrative Tools	p. 121
PCMCIA or PC Cards	p. 123
Chapter Summary	p. 124
Key Terms	p. 125
Review Questions	p. 126
Case Projects	p. 130
Chapter 4 Managing Windows XP File Systems and Storage	p. 131
File Storage Basics	p. 132
Basic Storage	p. 132
Dynamic Storage	p. 135
Drive Configurations	p. 142
File Systems	p. 144
FAT and FAT32	p. 144
NTFS	p. 145
Converting File Systems	p. 146
File Compression	p. 148
Disk Management Actions	p. 150
The Properties Dialog Boxes	p. 153
Drive Letters and Mount Points	p. 159
Disk Cleanup	p. 162
Check Disk	p. 163
Defragmentation	p. 163
FSUTIL	p. 164
Folder Options	p. 165
File System Object Level Properties	p. 166
NTFS Folder Object	p. 166
FAT/FAT32 Folder Object	p. 168
NTFS File Object	p. 169
FAT/FAT32 File Object	p. 171
NTFS-Mounted Volume Object	p. 172
FAT/FAT32-Mounted Volume Object	p. 173
Managing NTFS Permissions	p. 174
NTFS File and Folder Permissions	p. 174
Rules for Working with NTFS Permissions	p. 178
Inheritance of Permissions	p. 179
Troubleshooting Access and Permission Problems	p. 179
Simple File Sharing	p. 180
Managing Shared Folders	p. 181
Working with Media Folders and the Customize Tab	p. 187
Zipping Files and Compressed Folders	p. 188
Burning CDs	p. 188
Using Offline Files	p. 189
Folder Redirection	p. 193
Removable Media	p. 194
The Microsoft Distributed File System	p. 194
Chapter Summary	p. 195
Key Terms	p. 196
Review Questions	p. 198
Case Projects	p. 201
Chapter 5 Users, Groups, Profiles, and Policies	p. 203
Windows XP Professional User Accounts	p. 204
Types of Windows XP Professional User Accounts	p. 204
How Accounts Interact with a Windows XP Professional System	p. 205
Supporting More Than One User	p. 205
Types of Logon	p. 206
Windows Welcome Logon Method	p. 206
Classic Logon Method	p. 207
Logging On to Windows XP	p. 207
Administrator	p. 207
Guest	p. 208
Naming Conventions	p. 209
Managing Local User Accounts	p. 210
User Accounts Applet	p. 210
Local Users and Groups	p. 215
Planning Groups and System Groups	p. 220
Working with Groups You've Made	p. 220
Working with Default Groups	p. 222
Working with System Groups and Other Important Groups	p. 224
Windows XP as a Domain Client	p. 225
Adding a System as a Domain Client	p. 225
Controlling a Domain Client	p. 228
Access to Systems and Resources by a Domain Client	p. 229
Group Types Assigned By a Domain Client	p. 229
Active Directory Domain Containers	p. 230
User Profiles	p. 231
Local Profiles	p. 233
Roaming Profiles	p. 234
Application of Group Policies	p. 234
Password Policy	p. 238
Account Lockout Policy	p. 239
Audit Policy	p. 239
User Rights Assignment	p. 240
Security Options	p. 242
Group Policies	p. 245
Troubleshooting Cached Credentials	p. 246
Files and Settings Transfer Wizard	p. 247
User State Migration Tool (USMT)	p. 249
Chapter Summary	p. 250
Key Terms	p. 251
Review Questions	p. 252
Case Projects	p. 255
Chapter 6 Windows XP Security and Access Controls	p. 257
The Windows XP Security Model	p. 258
Logon Authentication	p. 259
Resources as Objects	p. 260
Access Control	p. 262
Customizing the Logon Process	p. 262
Disabling the Default Username	p. 263
Adding a Security Warning Message	p. 265
Changing the Shell	p. 267
Disabling the Shutdown Button	p. 268
Automating Logons	p. 268
Automatic Account Lockout	p. 269
Domain Security Concepts and Systems	p. 270
Domain Security Overview	p. 270
Kerberos and Authentication Services	p. 270
Local Computer Policy	p. 271
Computer Configuration	p. 273
User Configuration	p. 277
Security Configuration and Analysis Tool	p. 279
Secedit	p. 280
Auditing	p. 281
Encrypting File System	p. 287
Internet Security	p. 289
Chapter Summary	p. 289
Key Terms	p. 290
Review Questions	p. 292
Case Projects	p. 295
Chapter 7 Windows XP Network Protocols	p. 297
Windows XP Network Overview	p. 298
Network Protocols Supported by Windows XP	p. 299
TCP/IP	p. 299
NWLink (IPX/SPX)	p. 303
NetBEUI and DLC	p. 304
Networking Under Windows XP	p. 304
Wireless Networking	p. 309
The Windows XP Network Bridge	p. 310
Network Setup Wizard	p. 311
Managing Bindings	p. 311
TCP/IP Architecture	p. 314
Internet Protocol	p. 314
Transmission Control Protocol	p. 317
TCP/IP Configuration	p. 328
IPv6: Looking to the Future	p. 333
Windows XP Remote Tools	p. 333
Remote Assistance	p. 333
Remote Desktop	p. 337
Windows XP and NetWare Networks	p. 338
NetWare Compatibility Components	p. 339
NWLink	p. 339
Client Service for NetWare	p. 342
Bindery and NDS Support	p. 343
Installing and Configuring Client Service for NetWare	p. 345
Connecting to NetWare Resources	p. 348
Choosing Appropriate NetWare Client Software	p. 349
Interprocess Communication	p. 350
IPC File System Mechanisms	p. 351
IPC Programming Interfaces	p. 351
Redirectors	p. 354
Workstation Service	p. 354
Server Service	p. 355
Multiple Universal Naming Convention Provider	p. 355
Universal Naming Convention Names	p. 356
Multi-Provider Router	p. 356
Chapter Summary	p. 357
Key Terms	p. 357
Review Questions	p. 361
Case Projects	p. 364
Chapter 8 Internetworking with Remote Access	p. 365
Remote Access	p. 366
Features of Remote Access in Windows XP	p. 367
PPP Multilink	p. 367
VPN Protocols	p. 368
Restartable File Copy	p. 368
Idle Disconnect	p. 368
Autodial and Logon Dial	p. 368
Client and Server Enhancements	p. 369
Look and Feel	p. 369
Callback Security	p. 369
WAN Connectivity	p. 369
Internet Network Access Protocols	p. 370
PPP	p. 370
PPTP	p. 370
PPP-MP	p. 371
SLIP	p. 371
IPSec	p. 372
Telephony Features	p. 372
Remote Access Configuration	p. 372
Installing Remote Access Hardware	p. 374
Phone and Modem Options	p. 374
Connecting to the Internet	p. 376
Internet Connection Sharing	p. 387
Internet Connection Firewall	p. 388
Connecting to the Network at My Workplace	p. 391
Setting Up an Advanced Connection	p. 395
Alternate IP Configuration	p. 400
Remote Access Security	p. 401
Certificates	p. 401
Internet Options Applet	p. 404
Windows XP and the Internet	p. 406
Internet Explorer	p. 407
Outlook Express	p. 407
FTP Client	p. 408
Telnet Client	p. 408
Internet Information Server	p. 408
Order Prints Online	p. 412
Client vs. Server-based Remote Access	p. 412
Remote Access Troubleshooting	p. 413
Chapter Summary	p. 413
Key Terms	p. 414
Review Questions	p. 415
Case Projects	p. 419
Chapter 9 Printing and Faxing	p. 421
Windows XP Printing Terminology	p. 422
Windows XP Print Subsystem Architecture	p. 424
Graphical Device Interface	p. 424
Printer Driver	p. 425
Print Spooler	p. 425
Printer Driver Software	p. 429
Printing Across the Network	p. 430
The Printing Process	p. 430
Installing and Managing Printers	p. 431
Creating a Local Printer	p. 431
Connecting to a Remote Printer	p. 433
Managing Print Jobs	p. 433
Configuring a Printer	p. 436
General Tab	p. 436
Sharing Tab	p. 438
Ports Tab	p. 439
Advanced Tab	p. 440
Color Management Tab	p. 442
Security Tab	p. 443
Device Settings Tab	p. 445
Printers and the Web	p. 446
Managing the Print Server	p. 447
Troubleshooting Printing Problems	p. 449
Troubleshooting Printing in General	p. 449
Troubleshooting Network Printing	p. 450
Stopping and Restarting the Print Spooler	p. 451
Fax Support	p. 451
Chapter Summary	p. 454
Key Terms	p. 455
Review Questions	p. 458
Case Projects	p. 461
Chapter 10 Performance Tuning	p. 463
Establishing a Baseline	p. 464
Monitoring and Performance Tuning	p. 464
Task Manager	p. 465
System Monitor	p. 469
Realtime Monitoring	p. 471
Logging and Using Logged Activity	p. 479
Alerts	p. 482
Event Viewer	p. 485
Performance Options	p. 488
Setting Application Priority	p. 489
Performance Tuning in the System Applet	p. 490
The Visual Effects Tab	p. 491
The Advanced Tab	p. 493
Recognizing and Handling Bottlenecks	p. 495
Common Bottlenecks	p. 496
Network Bottlenecks	p. 498
Eight Ways to Boost Windows XP Professional Performance	p. 501
Optimizing Performance for Mobile Windows XP Users	p. 503
Chapter Summary	p. 504
Key Terms	p. 505
Review Questions	p. 506
Case Projects	p. 509
Chapter 11 Windows XP Professional Application Support	p. 511
Windows XP Professional System Architecture	p. 512
Kernel Mode Versus User Mode	p. 513
Processes and Threads	p. 514
Environment Subsystems	p. 516
The Win32 Subsystem	p. 518
Win32 Applications	p. 518
The Environment Subsystem	p. 518
Multithreading	p. 518
Memory Space	p. 519
Input Message Queues	p. 520
Base Priorities	p. 520
DOS and the Virtual DOS Machine	p. 521
VDM Components	p. 522
Virtual Device Drivers	p. 523
AUTOEXEC.BAT and CONFIG.SYS	p. 524
Custom DOS Environments	p. 526
Win16 Concepts and Applications	p. 530
Win16-on-Win32 Components	p. 531
Memory Space	p. 532
Other Windows Application Management Facilities	p. 536
Program Compatibility Wizard	p. 536
Assigning and Publishing Applications on Windows XP Professional	p. 541
Resolving DLL Conflicts in Windows XP	p. 543
Chapter Summary	p. 544
Key Terms	p. 544
Review Questions	p. 547
Case Projects	p. 549
Chapter 12 Working with the Windows XP Registry	p. 551
Windows Registry Overview	p. 552
Important Registry Structures and Keys	p. 555
HKEY_LOCAL_MACHINE	p. 555
HKEY_CLASSES_ROOT	p. 559
HKEY_CURRENT_CONFIG	p. 560
HKEY_CURRENT_USER	p. 560
HKEY_USERS	p. 561
HKEY_DYN_DATA	p. 562
Registry Editors	p. 562
Registry Storage Files	p. 565
Registry Fault Tolerance	p. 567
Restoring the Registry	p. 570
Protecting the Registry	p. 573
Windows XP Professional Resource Kit Registry Tools	p. 574
Chapter Summary	p. 574
Key Terms	p. 575
Review Questions	p. 577
Case Projects	p. 580
Chapter 13 Booting Windows XP	p. 581
Windows XP Boot Phase	p. 582
Power-on SelfTest	p. 582
Initial Startup	p. 583
Boot Loader	p. 585
Selecting the Operating System	p. 587
Detecting Hardware	p. 588
Selecting a Configuration	p. 588
Troubleshooting and Advanced Startup Options	p. 588
Boot Configuration and Selecting an Operating System	p. 592
[boot loader]	p. 592
[operating systems]	p. 593
Advanced RISC Computing Pathnames	p. 594
Editing Boot.ini	p. 595
Using Control Panel	p. 595
Using a Text Editor	p. 597
Windows XP Load Phase	p. 598
Loading the Kernel	p. 598
Initializing the Kernel	p. 599
Services Load	p. 600
Windows XP System Startup	p. 600
Logging On	p. 601
Multiple-boot Systems	p. 601
Multiple Windows Operating Systems	p. 602
Multiple Installation Order	p. 602
Chapter Summary	p. 603
Key Terms	p. 603
Review Questions	p. 605
Case Projects	p. 608
Chapter 14 Windows XP Professional Fault Tolerance	p. 609
Microsoft IntelliMirror	p. 610
Data Backup and Data Management	p. 610
PC Configuration Recovery	p. 613
Application Installation and Repair	p. 613
Microsoft Backup Utility	p. 614
Preventive Maintenance	p. 620
Device Driver Rollback	p. 620
Windows File Protection	p. 621
Automatic Updates and Windows Update	p. 621
Desktop Cleanup Wizard	p. 622
Hibernate vs. Standby	p. 622
Repairing Windows XP Professional	p. 623
System Restore	p. 623
Emergency Repair Process	p. 624
Recovery Console	p. 625
Remote OS Installation	p. 628
Chapter Summary	p. 629
Key Terms	p. 630
Review Questions	p. 631
Case Projects	p. 634
Chapter 15 Troubleshooting Windows XP	p. 635
General Principles of Troubleshooting	p. 636
Collect Information	p. 636
Use Common Sense Troubleshooting Guidelines	p. 639
Troubleshooting Tools	p. 641
Event Viewer	p. 641
Computer Management Tool	p. 643
Troubleshooting Wizards	p. 646
Troubleshooting Installation Problems	p. 648
Troubleshooting Printer Problems	p. 650
Troubleshooting RAS Problems	p. 653
Troubleshooting Network Problems	p. 656
Troubleshooting Disk Problems	p. 657
Miscellaneous Troubleshooting Issues	p. 657
Permissions Problems	p. 658
Master Boot Record Problems	p. 661
Using the Dr. Watson Debugger	p. 661
Applying Service Packs and Hot Fixes	p. 663
Microsoft Troubleshooting References	p. 666
Chapter Summary	p. 667
Key Terms	p. 668
Review Questions	p. 668
Case Projects	p. 672
Appendix A Exam Objectives Tracking for MCSE Certification Exam #70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional	p. 675
Installing Windows XP Professional	p. 676
Implementing and Conducting Administration of Resources	p. 676
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers	p. 677
Monitoring and Optimizing System Performance and Reliability	p. 678
Configuring and Troubleshooting the Desktop Environment	p. 679
Implementing, Managing, and Troubleshooting Network Protocols and Services	p. 680
Configuring, Managing, and Troubleshooting Security	p. 680
Appendix B Detailed Lab Setup Guide	p. 683
Hardware	p. 684
Software	p. 684
Setup Instructions	p. 685
Appendix C Expanded Chapter Summaries	p. 689
Practice Exam	p. 725
Glossary	p. 735
Index	p. 753

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