Cover image for Electronic commerce 2002 : a managerial perspective
Title:
Electronic commerce 2002 : a managerial perspective
Edition:
2nd ed.
Publication Information:
Upper Saddle River, N.J. : Prentice Hall , 2002
ISBN:
9780130653017
Added Author:

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30000004882605 HF5548.32 E34 2002 Open Access Book Book
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Summary

Summary

For one/two-semester courses in Electronic Commerce. One of the first texts entirely dedicated to EC, this comprehensive, user-friendly text describes what electronic commerce is; how it is being conducted and managed; and its major opportunities, limitations, issues, and risks. With a blend of theory and practical application, this text is structured around the notion that EC applications require certain technological infrastructures and other support mechanisms. It recognizes that e-business has two parts: business and technology.* NEW-Seven new chapters. * Introduces students to the digital economy, e-marketplaces, EC services, auctions, e-government, C2C and intrabusiness, security, order fulfillment and M-commerce. * NEW-Revised and updated content throughout-Includes Internet marketing; company-centered B2B; web application development; and strategy. * Reflects the changes and period of consolidation that EC is going through, and focuses on the trend of proper strategy and implementation. * NEW-More exercises-Including role-playing and approximately 700 review and discussion questions and classroom projects. * Measures students comprehension and ability to apply knowledge, he


Author Notes

Senior Lecturer, University of Stirling.

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Table of Contents

I A Real Revolution
1 Overview of Electronic Commerce
Appendix: Supply and value chains
2 The Digital Economy
II B2C Ec Internet Marketing
3 Retailing in Electronic Commerce (e-Tailing)
4 Internet Consumers, e-Service, and Market Research
Appendix: CRM
5 Advertisement in E-Commerce
III B2B EC
6 Company-Centric B2B
Appendix: From Traditional to Internet-Based EDI
7 E-Marketplaces and B2B Exchanges
Appendix: The Extranets
8 B2B Support Services
IV Other Ec Models And Applications
9 Dynamic Pricing: Auctions and More
10 Service Industries, Online Publishing, and Knowledge Dissemination
11 Intrabusiness, e-Government, and More
V Building Ec Systems
12 Building E-Commerce Applications and Infrastructure
Appendix 12A Building an Application with Yahoo! Store
13 E-Commerce Security
14 Electronic Payment Systems
15 Order Fulfillment, Logistics, and Supply Chain Management
VI Implementing Ec
16 EC Strategy and Implementation
17 The Regulatory Environment of Electronic Commerce
18 E-Communities, Global, and Other Issues in EC
19 M-Commerce
Appendices
A Infrastructure for EC
B Web Tools, Web Page Design and Creation
C Web Programming
D Intelligent Agents. (Located on the Text Website)