Cover image for Management control systems : performance measurement, evaluation and incentives
Title:
Management control systems : performance measurement, evaluation and incentives
Personal Author:
Publication Information:
Harlow, England: Financial Times/Prentice Hall, 2003
ISBN:
9780273655961
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30000010060797 HD31 M472 2003 Open Access Book Book
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30000005121375 HD31 M472 Open Access Book Book
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Summary

Summary

The authors provide materials for a comprehensive course on management control systems (MCSs). The discussions in the text assume a basic level of knowledge of management accounting and core MCS elements.


Table of Contents

Preface
Part -áI The Control Function of Management
1 Management and Control
Part II Management Control Alternatives and their Effects
2 Results Controls
3 Action, Personnel, and Cultural Controls
4 Control Tightness (or Looseness)
5 Direct and Indirect Control System Costs
6 Designing and Evaluating Management Control Systems
Part -áIII Financial Results Control Systems
7 Financial Responsibility Centers and The Transfer Pricing Problem
8 Planning and Budgeting Systems
9 Financial Performance Targets
10 Performance-Dependent Rewards (and Punishments)
Part IV Performance Measurement Issues and their Effects
11 Accounting Performance Measures and their Effects
12 Financial Results Control Remedies to the Myopia Problem
13 Using Financial Results Controls in the Presence of Uncontrollable Factors
Part -áV Important Management Control Roles and Ethical Issues
14 Controllers, Auditors and Boards of Directors
15 Management Control-Related Ethical Issues and Analyses
Part -áVI Significant Situational Influences on Management Control Systems
16 The Effects of Environmental Uncertainty, Organizational Strategy, and Multinationality on Management Control Systems
17 Management Control in Not-for-Profit Organizations