Title:
Leadership secrets of the worlds most successful CEOs
Personal Author:
Publication Information:
Chicago : Dearborn Trade Pub., 2004
ISBN:
9780793180615
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010077616 | HD57.7 Y38 2004 | Open Access Book | Book | Searching... |
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Summary
Summary
Who knows what it really takes to be an effective leader in today's business world? The most successful CEOs do. They are the men and women who run the top corporations in their industry or market niche. Leadership is such a vital skill that four out of ten US corporations now have some sort of formal leadership training programme in place. strategies, philosophies and tactics they use to help their organizations succeed. Each chapter features a top CEO who reveals his or her most powerful management technique. Among the companies featured are Domino's, Grumman, Staples and Xerox. Readers can then apply the principles that are most relevant to their daily business practices.
Author Notes
Eric Yaverbaum is president of Jericho Communications
Reviews 1
Publisher's Weekly Review
"[N]o one leader has all the answers," admits Yaverbaum, public relations expert and author of I'll Get Back to You and Public Relations for Dummies, but he bets that "if you combine the most brilliant ones, you'd have everything you need to lead your organization to success." Based on the now widely accepted theory that good leaders are not born but forged through experience, his latest book collects the leadership secrets of America's top executives through first-person interviews. Each edited interview is straightforward and brief, yet dives to the heart of what business strategies, philosophies and attitudes have worked best for these chiefs. Anecdotes and advice support such sage sound bites as "If you treat your employees well, they will take care of your customers and your business," by AFLAC CEO Daniel P. Amos. For example, by valuing employees' ideas, providing day-care facilities for working parents and financial incentives like profit sharing, Amos says, AFLAC has improved productivity and customer care. Meanwhile, Sy Sternberg, chairman and CEO of New York Life, warns to keep strategic thinking "in house": consultants may help test and focus innovative ideas, "but you can't let those tools serve as a proxy for leadership." The book does not attempt to hold readers' hands in a step-by-step guide to implementing this advice. However, with a potential leadership crisis at hand, brought home by the scourge of recent corporate scandals, these vignettes will offer valuable wisdom for all business managers. (Mar.) (c) Copyright PWxyz, LLC. All rights reserved
Table of Contents
| Introduction | |
| 1. Gene A. Abbott, CEO, Abbott and Associates, Inc.: A good leader is surrounded by the right people | p. 1 |
| 2. Daniel P. Amos, CEO, AFLAC: Treat your employees well | p. 3 |
| 3. William Bonner, President, Agora: Focus on the work itself | p. 7 |
| 4. Niranjan Ajwani, CEO, Ajwani Group of Companies: For me a great leader is an enabler and a facilitator | p. 9 |
| 5. David T. McLaughlin, Chairman, American Red Cross: Focus on issues that effect the future of the enterprise | p. 11 |
| 6. A.J. Wasserstein, CEO, ArchivesOne, Inc.: Never let any relationship go stale or unmanaged | p. 13 |
| 7. Chip Perry, President and CEO, AutoTrader.com: Challenge the status quo | p. 16 |
| 8. Roy Vallee, CEO, Avnet, Inc.: Ensure your employees are successful in their careers | p. 20 |
| 9. Daniel Biederman, President, Bryant Park Restoration Corp./34th Street Partnership: Reexamine conventional wisdom | p. 22 |
| 10. William H. Goodwin, Jr., CEO, CCA Industries: Make good, simple, honest, and ethical decisions | p. 24 |
| 11. James M. Anderson, President, Cincinnati Children's Hospital Medical Center: Be nimble in pursuing opportunity | p. 26 |
| 12. Matt Rubel, CEO, Cole Haan: Ask for their best thinking and then really listen | p. 28 |
| 13. Joseph Deitch, CEO, Commonwealth Financial Network: The primary role of the leader is to do just that-to lead | p. 29 |
| 14. Sanjay Kumar, Chairman and CEO, Computer Associates International, Inc.: A leader must be able to make change happen | p. 33 |
| 15. Archie W. Dunham, Chairman, ConocoPhillips: You cannot go everywhere and do everything | p. 36 |
| 16. William G. Crutchfield, Jr., CEO, Crutchfield Corp.: The fundamental role of a successful leader is to achieve alignment | p. 38 |
| 17. S. Michael Joseph, CEO, DACOR Distinctive Appliances: Orient your company to a higher purpose | p. 43 |
| 18. Terdema Ussery, President and CEO, Dallas Mavericks: Translate your vision to everybody in the organization | p. 47 |
| 19. Salvador Diaz-Verson, President, Diaz-Version Capital Investments, LLC (DVC): Conduct your business with honorable intentions | p. 49 |
| 20. Mark DiMassimo, CEO, DiMassimo Brand Advertising: Ask questions | p. 52 |
| 21. Hurley Calister Turner, Jr., Chairman, Dollar General Corporation: Leadership is the art of human relations | p. 54 |
| 22. David A. Brandon, Chairman and CEO, Domino's Pizza: Listen to the people closest to the customers and the marketplace | p. 56 |
| 23. Michael Masterson, CEO, Early to Rise: Be an impatient listener! | p. 58 |
| 24. Stevan Roberts, President, Edith Roman Associates: Show them how to do it and give them credit for it | p. 61 |
| 25. Ronald C. Kesselman, CEO and Chairman, Elmer's Products, Inc.: Moderate your reactions to both good and bad news | p. 63 |
| 26. Bruce T. Coleman, CEO, El Salto Advisors: Lead by example | p. 65 |
| 27. J. Darius Bikoff, Founder and CEO, Energy Brands Inc.: It's all about being passionate and intense | p. 67 |
| 28. William P. Lauder, COO, Estee Lauder: Clearly state the mission and objective of the company | p. 70 |
| 29. Massimo Ferragamo, Chairman, Ferragamo USA: Select the best people for every key position | p. 72 |
| 30. Dorothy Cann Hamilton, Founder and CEO, The French Culinary Institute: Truly believe in the people you work with | p. 74 |
| 31. Paul G. Garrity, Sr., CEO, Garrity Industries, Inc.: Practice | p. 76 |
| 32. Michael Fleisher, CEO, Gartner, Inc.: Open, informal communication fosters teamwork and success | p. 78 |
| 33. John Goodman, CEO, The Goodman Group: Intuition, intelligence, and passion | p. 80 |
| 34. Ed Nusbaum, Executive Partner and CEO, Grant Thornton: Identify what makes your organization unique | p. 83 |
| 35. Ray Barton, CEO and Chairman of the Board, Great Clips, Inc.: Create a vision everyone in the organization understands | p. 85 |
| 36. Tranum Fitzpatrick, CEO, Guilford Capital Corporation (GCI): Lead from the front | p. 88 |
| 37. Irwin Simon, CEO, Hain Celestial Group: Communicate | p. 91 |
| 38. Sy Sperling, Founder and President (retired), Hair Club for Men (HCM): Realize your own shortcomings | p. 93 |
| 39. Dr. Thomas F. Frist, Jr., Chairman Emeritus, HCA: Surround yourself with good people | p. 95 |
| 40. Carleton S. Fiorina, CEO, Hewlett-Packard (HP): We have a responsibility to redefine the role of the corporation | p. 97 |
| 41. Pernille Lopez, President, IKEA North America: Guide people toward the path to achieve great things | p. 100 |
| 42. William T. Monahan, Chairman and CEO, Imation Corp.: Lead by example | p. 102 |
| 43. Dr. Ulrich Schumacher, CEO, Infineon Technologies: Dare to be different | p. 104 |
| 44. Andre L. Lynch, CEO, Ingenium Corporation: Leave room for people to risk and fail | p. 108 |
| 45. David A. Steinberg, CEO, InPhonic: Listen to people and make them feel like part of a team | p. 109 |
| 46. Richard A. Goldstein, Chairman and CEO, International Flavors and Fragrances, Inc. (IFF): Give people the authority to get things done, and hold them accountable | p. 111 |
| 47. Charles Feghali, CEO, Interstate Resources, Inc.: Push to get things done | p. 114 |
| 48. Howard R. Conant, CEO, Interstate Steel: Maintain a high level of integrity | p. 116 |
| 49. Alexandra Lebenthal, CEO, Lebenthal & Associates: Be a hands-on executive | p. 118 |
| 50. Roger S. Berkowitz, CEO, Legal Sea Foods, Inc.: Listen to those around you and implement the best | p. 120 |
| 51. Charles Ayres, CEO, Lehman Brothers Merchant Banking: Mutual agreement of both boundaries and consequences | p. 122 |
| 52. Leo A. Daly III, FAIA, RIBA, Chairman and President, LEO A DALY Architecture, Planning, Engineering, Interior Design: Positive interdependence | p. 126 |
| 53. Guerrino De Luca, CEO, Logitech: A sense of humility is the antidote for complacency | p. 130 |
| 54. C. James Jensen, CEO, Mara Gateway Associates: People make decisions based on feelings, not facts | p. 134 |
| 55. David B. Snow, Jr., President, Chairman, and CEO, Medco Health Solutions: Identify the noble cause that will drive the business | p. 136 |
| 56. John E. Rau, CEO, Miami Corp.: Think strategically about what is best for the company | p. 139 |
| 57. Atwood Collins, III, President, MidAtlantic Division, M&T Bank: Focus fueled by a passion, and commitment to consistently apply it | p. 141 |
| 58. Judith Harrison Bode, former CEO, Monet: Build a team that is able to meet new challenges | p. 145 |
| 59. Gary E. Costley, CEO, International Multifoods: Values are the foundation of all great leaders | p. 149 |
| 60. Marc Maurer, President, National Federation of the Blind (NFB): Articulate and demonstrate an empowering philosophy | p. 151 |
| 61. Sy Sternberg, Chairman and CEO, New York Life: Don't outsource your strategic thinking | p. 153 |
| 62. Robert P. Baird, Jr., President and CEO, Norelco Consumer Products, Philips Domestic Appliances North America: Strategic probing | p. 156 |
| 63. Paul I. Karofsky, Executive Director, Northeastern University Center for Family Business: Be adaptable | p. 161 |
| 64. Kent Kresa, Chairman and CEO, Northrup Grumman Corp.: Work for those who work for you | p. 163 |
| 65. Michael D. Drexler, CEO, Optimedia International: Always encourage your staff to stretch | p. 164 |
| 66. Alberto Aleman Zubieta, Administrator, Panama Canal Authority (ACP): Change constantly | p. 166 |
| 67. Patty DeDominic, CEO, PDQ Careers: Make new contacts and continue to cultivate the old | p. 169 |
| 68. Paul LaBrie, CEO, Pilotage: You can never own a customer | p. 171 |
| 69. Peter A. Benoliel, CEO (retired), Quaker Chemical Corp.: Integrity, honesty, and openness | p. 173 |
| 70. Len Roberts, Chairman and CEO, RadioShack Corporation: Passion, vision, and trust | p. 175 |
| 71. Charles Goldstuck, President, RCA Music Group: Make decisions decisively | p. 179 |
| 72. Bruce Bent II, CEO, Reserve Funds: Find your own way of doing things | p. 182 |
| 73. Audrey Oswell, President and CEO, Resorts Atlantic City: Be visible | p. 185 |
| 74. Lloyd G. "Buzz" Waterhouse, CEO, Reynolds and Reynolds: Simplify until it fits on one page | p. 187 |
| 75. Brent B. Johnson, President and CEO, Ringland-Johnson Construction Co.: Maximize strengths and moderate weaknesses of your employees | p. 189 |
| 76. Michael W. Wickham, CEO, Roadway Corporation: Hire and care for good quality people within the organization | p. 190 |
| 77. Harold M. "Max" Messmer, Jr., CEO, Robert Half International, Inc. (RHI): Quickly turn creative ideas into successful business practices | p. 192 |
| 78. Daniel Rose, Chairman, Rose Associates: Convey a compelling vision | p. 197 |
| 79. Thomas C. Sullivan, Chairman, RPM International Inc.: Hire the best people you can find | p. 199 |
| 80. James W. Keyes, President and CEO, 7-Eleven, Inc.: Teach! | p. 203 |
| 81. Walter M. Higgins, Chairman, President, and CEO, Sierra Pacific Resources: Treat every individual with respect | p. 206 |
| 82. Adrien Arpel, CEO, Signature Club A, Ltd.: Your passion is communicated to your staff | p. 207 |
| 83. Stephanie Sonnabend, President, Sonesta International Hotels: Lead people the way they want to be led | p. 210 |
| 84. Jim Parker, CEO and Vice Chairman, Southwest Airlines: Be a servant leader | p. 213 |
| 85. Ron Sargent, CEO, Staples: Get your hands dirty | p. 216 |
| 86. Barry Sternlicht, Chairman and CEO, Starwood Hotles & Resorts Worldwide: Innovate or die! | p. 218 |
| 87. Marcy Syms, CEO, Syms: Be as close to impartial as you can in making decisions | p. 221 |
| 88. Higinio Sanchez, CEO, Telvista: Start the day with a smile | p. 223 |
| 89. Melvin J. Gordon, CEO, Tootsie Roll Industries, Inc.: Know where you want the company to go | p. 225 |
| 90. Bart C. Shuldman, Chairman, President, and CEO, TransAct Technologies, Inc.: Call an "audible." | p. 228 |
| 91. Steve Belkin, Chairman and CEO, Trans National Group: Value, empower, and appreciate your staff | p. 230 |
| 92. Elizabeth Elting, CEO, TransPerfect Translations: Have a service orientation | p. 231 |
| 93. Donald L. Evans, Secretary of Commerce, U.S. Department of Commerce: Put your trust in other people and they will trust you | p. 232 |
| 94. Henrietta Holsman Fore, Director, United States Mint: One idea that changes the world | p. 234 |
| 95. Steve Wadsworth, President, Walt Disney Internet Group: There is inherent leadership in the strength of a well-organized team | p. 237 |
| 96. Michael G. Medzigian, CEO, Watermark Capital Partners, LLC: Lead by example | p. 241 |
| 97. Peter H. Soderberg, President and CEO, Welch Allyn: A highly interactive, personal approach | p. 245 |
| 98. Tyler Young, CEO, WF Young, Inc.: Constantly initiate change | p. 247 |
| 99. Anne M. Mulcahy, CEO, Xerox Corporation: Get the cow out of the ditch | p. 249 |
| 100. Peter A.J. Gardiner, CEO, Zindart, Ltd.: Perform or Go | p. 252 |
| Conclusion | p. 257 |
| Resources | p. 259 |
| Index | p. 263 |
| About the Author | p. 273 |
