Cover image for Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services
Title:
Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services
Personal Author:
Muhammad Ihsan Jambak
Publication Information:
Skudai : Universiti Teknologi Malaysia, 2004
Physical Description:
1v + 1 CD-ROM
General Note:
Also available in compact disc version : CP 9018 ra
Subject Term:
Customer relations -- Management -- Data processing

Relationship marketing

Customer services -- Data processing
DSP_DISSERTATION:
Thesis (Sarjana Sains (Teknologi maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2004

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 30000010033289 HF5415.5 M53 2004 Closed Access Thesis UTM Master Thesis (Closed Access)
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