Title:
The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value
Personal Author:
Publication Information:
New York : The Free Press, 1997
ISBN:
9780684832562
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003756263 | HF5415.5.H47 1997 | Open Access Book | Book | Searching... |
