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1. 
Cover image for The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it
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Cover image for Managing difficult interactions : expert solutions to everyday challenges
3. 
Cover image for Reaching out : interpersonal effectiveness and self-actualization
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Cover image for A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and other managers from hell
5. 
Cover image for A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls and other difficult people
6. 
Cover image for Pro-social and anti-social behaviour
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Cover image for Conflict management : a practical guide
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Cover image for Kemahiran interpersonal untuk guru bestari
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Cover image for Kemahiran interpersonal untuk guru
10. 
Cover image for 201 ways to deal with difficult people
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Cover image for Competence in interpersonal conflict
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Cover image for Relationship conflict : conflict in parent-child, friendship, and romantic relationships