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Cover image for Strategic continuous process improvement : which quality tools to use, and when to use them
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Cover image for Principles of total quality
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Cover image for Quality management systems : a practical guide
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Cover image for ISO 9000 : quality system handbook
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Cover image for Assessing business excellence : a guide to self-assessment
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Cover image for ISO 9000 quality systems handbook
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Cover image for The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management