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Title:
Survey measurement and process quality
Publication Information:
New York : John Wiley & Sons, 1997
ISBN:
9780471165590
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30000005025444 HA29 S97 1997 Open Access Book Book
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Summary

Summary

An in-depth look at current issues, new research findings, andinterdisciplinary exchange in survey methodology andprocessing

Survey Measurement and Process Quality extends the marriage oftraditional survey issues and continuous quality improvementfurther than any other contemporary volume. It documents thecurrent state of the field, reports new research findings, andpromotes interdisciplinary exchange in questionnaire design, datacollection, data processing, quality assessment, and effects oferrors on estimation and analysis.

The book's five sections discuss a broad range of issues and topicsin each of five major areas, including
* Questionnaire design--conceptualization, design of rating scalesfor effective measurement, self-administered questionnaires, andmore
* Data collection--new technology, interviewer effects, interviewmode, children as respondents
* Post-survey processing and operations--modeling of classificationoperations, coding based on such systems, editing, integratingprocesses
* Quality assessment and control--total quality management,developing current best methods, service quality, quality effortsacross organizations
* Effects of misclassification on estimation, analysis, andinterpretation--misclassification and other measurement errors, newvariance estimators that account for measurement error, estimatorsof nonsampling error components in interview surveys

Survey Measurement and Process Quality is an indispensable resourcefor survey practitioners and managers as well as an excellentsupplemental text for undergraduate and graduate courses andspecial seminars.


Author Notes

Lars E. Lyberg, PhD, is Chief Scientist at Statistics Sweden. They both have co-edited, with others, Measurement Errors in Surveys, Survey Measurement and Process Quality, and Telephone Survey Methodology - all published by Wiley.

Paul P. Biemer is a distinguished Fellow at RTI International, and Assistant Director for Survey Research at the Odum Institute for Research in Social Science at the University of North Carolina at Chapel Hill.


Table of Contents

Questionnaire Design
From Theoretical Concept to Survey QuestionJ. Hox
Designing Rating Scales for Effective Measurement in SurveysJ. Krosnick and L. Fabrigar
Data Collection
Developing a Speech Recognition Application for Survey ResearchB. Blyth
Children as Respondents: Methods for Improving Data QualityJ. Scott
Post Survey Processing and Operations
Integrated Control Systems for Survey ProcessingJ. Bethlehem
Quality Assessment and Control
Continuous Quality Improvement in Statistical AgenciesD. Morganstein and D. Marker
Error Effects on Estimation, Analyses, and Interpretation
Categorical Data Analysis and MisclassificationJ. Kuha and C. Skinner
Index