Cover image for Global technology and corporate crisis : strategies, planning and communication in the information age
Title:
Global technology and corporate crisis : strategies, planning and communication in the information age
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Publication Information:
New York, NY : Routledge, 2005
ISBN:
9780415365963
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30000010145464 HC79.I55 M66 2005 Open Access Book Book
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Summary

Summary

Accelerating global change is generating a volatile, shifting and potent array of risks and threats for business and corporate management. If business is to survive and recover, the authors argue that a major shift is needed that embraces corporate culture, operational planning and the key role of communication in the information revolution. This innovative text meets this challenge head on. It includes informed insights into the implications for strategic planning, management and communications handling for companies facing serious issues and crisis situations in tomorrow's corporate world.

With a wide-ranging review of the information and communications revolution, and a forecast of future parameters for planning and execution of crisis management, this book will be invaluable reading for all those involved in the strategic management of technology and corporate communications.


Author Notes

Simon Moore is Associate Professor at the IDCC Dept, Bentley College, Waltham, Massachusetts, USA.

Simon Moore specialises in international corporate communication, public affairs, issues management, risk communication and crisis preparedness.

Michael Seymour is International Director for Crisis & Issues Management, London.

An internationally experienced crisis manager and planner, Mike Seymour provides strategic and communications counsel to senior management teams as they face major issues and emergencies. Drawing upon his experience of leading multi-disciplined teams, he is a regular lecturer and media commentator in the crisis management and planning fields.


Table of Contents

Acknowledgements
Preface
Problems
The Book
Part One Shocks and the system: the coming crisis environment
Labaddia I
Chapter One The Change
Introduction
The Impact of Internet Diversity
The Impact of Internet Culture
The Impact of it Outsourcing
The Crisis Discipline
The Corporate Crisis
Definition
Lifecycle, Operational Model
Chapter Two G1/4