Mengukur tahap kepuasan pelanggan terhadap kualiti perkhidmatan di kaunter perkhidmatan dan kaunter pembayaran : satu kajian di Tenaga Nasional Berhad Daerah Kulai, Johor Darul Takzim

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Cover image for Mengukur tahap kepuasan pelanggan terhadap kualiti perkhidmatan di kaunter perkhidmatan dan kaunter pembayaran : satu kajian di Tenaga Nasional Berhad Daerah Kulai, Johor Darul Takzim

Title:

Personal Author:

Siti Zalifah Mohd. Basar

Publication Information:

Skudai : Universiti Teknologi Malaysia, 2006

Subject Term:

Consumer satisfaction

Customer services

Customer relations

Added Author:

Zaiton Anip

DSP_DISSERTATION:

Project Paper (Sarjana Muda Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2006

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... 1:AHIBS_L	FPP30000000125	HF5415.335 S92 2006	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown
Searching... Perpustakaan Raja Zarith Sofiah	30000010097793	HF5415.335 S92 2006	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown

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