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1. 
Cover image for Total quality in marketing
2. 
Cover image for Marketing planning in a total quality environment
3. 
Cover image for Quality facility management : a marketing and customer service approach
4. 
Cover image for Managing quality in architecture : a handbook for creators of the built environment
5. 
Cover image for Beyond six sigma : profitable growth throuth customer value creation
6. 
Cover image for Kajian konsep 'one-stop center' dalam pusat membeli-belah kes kajian : Plaza Low Yat, Kuala Lumpur
7. 
Cover image for Faktor kejayaan kritikal perlaksanaan sistem kualiti : (satu kajian kes di Fakulti Pengurusan dan Pembangunan Sumber Manusia (FPPSM), Universiti Teknologi Malaysia, Skudai, Johor)
8. 
Cover image for Tanggungjawab penyelia terhadap keselamatan pekerja di tempat kerja persepsi pekerja : satu kajian di Kilang V. S. Industri Berhad, Senai, Johor Bahru
9. 
Cover image for Kajian ke atas keberkesanan pelaksanaan promosi untuk menarik kedatangan pengunjung ke pusat rekreasi Hutan Lipur Lata Tembakah, Besut, Terengganu
10. 
Cover image for Pelaksanaan program pengurusan kualiti menyeluruh (TQM) di Petaling Jaya Hilton International dan keberkesanannya terhadap pembangunan kualiti kerja
11. 
Cover image for TQM and ISO 9000 for architects and designers