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1. 
Cover image for Residential integrators customer relations
2. 
Cover image for Improving your customer relations
3. 
Cover image for The Extra mile : building profitable customer relations every time
4. 
Cover image for WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT
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Cover image for Legendery service : the key is to care
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Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
7. 
Cover image for What's the future of business? : changing the way businesses create experiences
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Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
9. 
Cover image for The ten principles behind great customer experiences
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Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
11. 
Cover image for The customer rules : the 39 essential rules for delivering sensational service
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Cover image for Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
13. 
Cover image for It's the customer, stupid! : 47 wake-up calls to help you stay client-focused
14. 
Cover image for Customer relationship management implementation in Iran automobile industry
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Cover image for The hidden power of your customers : four keys to growing your business through existing customers
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Cover image for Customer relationship management implementation in Iran automobile industry
17. 
Cover image for The customer signs your paycheck
18. 
Cover image for Flip the funnel : how to use existing customers to gain new ones
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Cover image for Reorganize for resilience : putting customers at the center of your business
20. 
Cover image for Your call is (not that) important to us : customer service and what it reveals about our world and our lives
21. 
Cover image for Tip menawan hati pelanggan
22. 
Cover image for Implementing CRM : from technology to knowledge
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Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
24. 
Cover image for Kajian terhadap kepuasan pengguna Bank Bumiputra Commerce di UTM Skudai
25. 
Cover image for Relationship between customer satisfaction and marketing mix in fast food industry : case study at KFC Taman Universiti
26. 
Cover image for Tahap kepuasan pelanggan terhadap keberkesanan perkhidmatan penghantaran Pusat Poslaju Johor Bahru
27. 
Cover image for Mengukur tahap kepuasan pelanggan terhadap kualiti perkhidmatan di kaunter perkhidmatan dan kaunter pembayaran : satu kajian di Tenaga Nasional Berhad Daerah Kulai, Johor Darul Takzim
28. 
Cover image for Kepuasan pengguna terhadap perkhidmatan yang di tawarkan oleh Telekom Malaysia Berhad cawangan Klang
29. 
Cover image for Kepuasan pelanggan terhadap perkhidmatan Maxis : satu kajian di sekitar Taman Universiti, Skudai, Johor
30. 
Cover image for Kepuasan pengguna terhadap perkhidmatan yang di tawarkan oleh Telekom Malaysia Berhad cawangan Klang
31. 
Cover image for Willies way : 6 secrets for wooing, wowing, and winning customers and their loyalty
32. 
Cover image for Customer service : career success through customer satisfaction
33. 
Cover image for Teknik aliran tunai terdiskaun dalam menilai pelaburan oleh syarikat-syarikat harta tanah di BSKL
34. 
Cover image for The future of competition : co-creating unique value with customers
35. 
Cover image for Stop, ask, and listen : proven sales techniques to turn browsers into buyers
36. 
Cover image for Mengkaji dan menganalisis tahap kepuasan pengunjung terhadap kemudahan-kemudahan yang disediakan serta aspek-aspek lain yang mempengaruhi kedatangan pengunjung ke taman tema air : kes kajian : Wet World Batu Pahat Village Resort
37. 
Cover image for The relationship edge in business : connecting with customers and colleagues when it counts
38. 
Cover image for Higher profits through customer lock-in : a roadmap
39. 
Cover image for Maximising profits : the customer-centric approach
40. 
Cover image for The ten demandments : rules to live by in the age of the demanding consumer
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Cover image for 101 ways to really satisfy your customers
42. 
Cover image for Total access : giving customers what they want in an anytime, anywhere world
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Cover image for Customer loyalty : how to earn it, how to keep it
44. 
Cover image for Pengurusan khidmat pelanggan : petua dan teknik
45. 
Cover image for Seven power strategies for building customer loyalty
46. 
Cover image for Customer winback : how to recapture lost customers and keep them loyal
47. 
Cover image for Seven power strategies for building customer loyalty
48. 
Cover image for Up your service : strategies and action steps to delight your customers now
49. 
Cover image for Best practices in customer service
50. 
Cover image for Customer service : career success through customer satisfaction
51. 
Cover image for How to really deliver superior customer service
52. 
Cover image for Delivering customer service : how to win a competitive edge through managing customer relationships successfully
53. 
Cover image for What the customer wants : just ask
54. 
Cover image for The customer challenge : the inside story of a remarkable transformation in customer service
55. 
Cover image for 40 activities for improving customer service
56. 
Cover image for Customer service : a practical approach
57. 
Cover image for The enemy within : actions that self-destruct companies, customer service and jobs
58. 
Cover image for Creatingheuin customers for life
59. 
Cover image for Building bridges to customers
60. 
Cover image for Relationship marketing for competitive advantage : winning and keeping customers
61. 
Cover image for Customer loyalty : how to earn it, how to keep it
62. 
Cover image for Cara memikat dan menambat hati pelanggan
63. 
Cover image for Customer retention : an integrated process for keeping your best customers
64. 
Cover image for The customer service pocketbook
65. 
Cover image for The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work
66. 
Cover image for Building Customer Loyalty
67. 
Cover image for Inspired customer service : strategies for service quality
68. 
Cover image for Creating customer loyalty
69. 
Cover image for The pursuit of quality through personal change
70. 
Cover image for THE CUSTOMER DRIVEN COMPANY : Moving from Talk to Action
71. 
Cover image for The 10 Golden Rules of Customer Service : & the Story of the $6,000 Egg
72. 
Cover image for Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
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Cover image for WOOING CUSTOMERS BACK : How to give great service and increase your own success
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Cover image for Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action