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1. 
Cover image for Legendery service : the key is to care
2. 
Cover image for Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores
3. 
Cover image for The hidden power of your customers : four keys to growing your business through existing customers
4. 
Cover image for Winning with customers : a playbook for B2B
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Cover image for Measuring customer satisfaction in fast food industry : a case study of KFC in Taman Ungku Tun Aminah, Skudai
6. 
Cover image for Service strategy : management moves for customer results
7. 
Cover image for Kajian terhadap masalah perniagaan kedai pejabat kurang aktif di Pusat Perniagaan dan Komersil Shahab Perdana Mergong, Kedah
8. 
Cover image for Kajian tahap kepuasan pelanggan terhadap perkhidmatan fasiliti di sesebuah hotel : kes kajian : Hotel Concorde Shah Alam
9. 
Cover image for Mengkaji masalah kepuasan kerja di Jabatan Kejururawatan : satu kajian di Hospital Pakar Puteri, Johor Bahru, Johor Darul Takzim
10. 
Cover image for 10 steps to connecting with your customers : communication skills for selling your products, services and ideas