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1. 
Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
2. 
Cover image for Power relationships : 26 irrefutable laws for building extraordinary relationships
3. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
4. 
Cover image for Conflict management for managers : resolving workplace, client, and policy disputes
5. 
Cover image for Clients, clients, and more clients : create an endless stream of new business with the power of psychology
6. 
Cover image for How to talk to customers : create a great impression every time with MAGIC
7. 
Cover image for The six fundamentals of success : the rules for getting it right for yourself and your organization
8. 
Cover image for Mengkaji masalah kepuasan kerja di Jabatan Kejururawatan : satu kajian di Hospital Pakar Puteri, Johor Bahru, Johor Darul Takzim
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Cover image for Stand out! : 330 ways for gaining the edge with bosses, co-workers, subordinates, and customers
10. 
Cover image for Human relations for the hospitality industry