Title:
Customer-driven operations : aligning quality tools and business processes for customer excellence
Personal Author:
Publication Information:
New York, NY : McGraw-Hill, 2009
Physical Description:
xiv, 272 p. : ill. ; 24 cm.
ISBN:
9780071608312
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010198336 | HD31 A46 2009 | Open Access Book | Book | Searching... |