Cover image for Knowledge-based CRM using ontology-based process-oriented society-independent agent system
Title:
Knowledge-based CRM using ontology-based process-oriented society-independent agent system
Personal Author:
Publication Information:
2013
Physical Description:
xvii, 106 p. : ill. ; 30 cm.
General Note:
Also available in CD-ROM : CP 031151 ra

Supervisor : Prof. Dr. Ali Selamat
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

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FSK30000001288 HF5415.5 M346 2013 raf Closed Access Thesis UTM Master Thesis (Closed Access)
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30000010313626 HF5415.5 M346 2013 raf Closed Access Thesis UTM Master Thesis (Closed Access)
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