Cover image for Leadership and management of volunteer programs : a guide for volunteer administrators
Title:
Leadership and management of volunteer programs : a guide for volunteer administrators
Personal Author:
Publication Information:
San Francisco : Jossey-Bass Pub., 1993
ISBN:
9781555425319
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30000005003367 HV35 F57 1993 Open Access Book Advance Management
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30000005176437 HV35 F57 1993 Open Access Book Advance Management
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30000002480626 HV35 F57 1993 Open Access Book Advance Management
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Summary

Summary

Describes the knowledge, skills, and abilities required of professional managers to effectively involve volunteers in the work of organizations. Offers thorough guidance on how to perform key tasks such as staffing, recruitment, motivation, program evaluation, and managing relationships between paid staff and volunteers.


Author Notes

James C. Fisher is associate professor of adult and continuing education at the University of Wisconsin-Milwaukee.

Kathleen M. Cole is the author of Leadership and Management of Volunteer Programs: A Guide for Volunteer Administrators , published by Wiley.


Table of Contents

Preface
The Authors
Volunteers In The Organization
The Volunteer Administrator as Leader and Manager
Developing the Role of Volunteers in the Organization
Building a Volunteer Staff: A Systematic Approach
Establishing an Organizational Climate That Enhances Motivation, Recognition, and Retention
Working Effectively With Voluntees
Recruiting Volunteers: A Marketing Approach
Training and Development for Volunteers: Keys to Effectiveness
Supervising Volunteers to Strengthen Performance and Retention
Evaluating Volunteer Efforts
Professionalism in Volunteer Administration