Cover image for Evaluating the ROI from learning : how to develop value-based training
Title:
Evaluating the ROI from learning : how to develop value-based training
Personal Author:
Publication Information:
London : Chartered Institute of Personnel and Development, 2005
ISBN:
9781843980780

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000004728998 HF5549.5.T7 K424 2005 Open Access Book Book
Searching...

On Order

Summary

Summary

BBC's pound]35m training course is a fiasco, says expert The BBC was accused yesterday of ignoring expert advice that its pound]35 million leadership training course was a fiasco and should be scrapped. If you don't know where you started, how can you tell how far you've come? If you concentrate on measuring how well people have learnt what you've taught them, then virtually all the training evaluation you have been doing is a waste of time. It will give you some great data on how good a trainer you are, but you have nothing to show how useful you are to the business. If you want to know how far you have travelled you have to take a tachometer reading before you start the journey. So it is with training evaluation - you have to collect baseline measures before you start the training. Once you understand this first rule of evaluation the subject becomes very simple. From this first principle Paul Kearns builds a complete system that links all training directly to business needs. put a financial value on it - so that trainees know how well they are doing and trainers start demonstrating how much value is being added by learning.


Author Notes

Paul Kearns is an expert in training evaluation. He established his own consultancy thirteen years ago after spending 12 years in business as an in-house training manager. He is a regular speaker and writer. He has a particularly high profile in the HR/training field and is known as a contraversial figure.


Table of Contents

Part 1 Building the foundations for evaluation
Chapter 1 Getting line-managers buy-in
Chapter 2 Putting evaluation in its proper context
Chapter 3 Evaluation - The theory
Part 2 Dealing with the practicalities
Chapter 4 The Baseline, Added Value, Evaluation and Learning System
Chapter 5 ROI, what it can and cannot do
Chapter 6 Seven Evaluation tools and techniques
Tool 1 The Probability Check
Tool 2 The Input/Outcome/Output Test
Tool 3 The Added Value Scanner
Tool 4 The 3 Box System
Tool 5 The Business and Training Objective Integrator
Tool 6 The Employee Performance Curve
Tool 7 The Looper
Chapter 7 Practical considerations when applying the Baseline Evaluation and Learning System to different interventions