Cover image for Human resource management in construction projects : strategic and operational approaches
Title:
Human resource management in construction projects : strategic and operational approaches
Personal Author:
Publication Information:
London : Spon Press, 2003
ISBN:
9780415261630

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30000010019577 HD9715.A2 L56 2003 Open Access Book Book
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Summary

Summary

Although construction is one of the most labour-intensive industries, people management issues are given inadequate attention. Furthermore, the focus of attention with regards to HR has been on the strategic aspects of HRM function - yet most problems and operational issues arise on projects. To help redress these problems, this book takes a broad view of HRM, examining the strategic and operational aspects of managing people within the construction sector. The book is aimed at project managers and students of project management who, until now, have been handed the responsibility for human resource management without adequate knowledge or training.
The issues addressed in this book are internationally relevant, and are of fundamental concern to both students and practitioners involved in the management of construction projects. The text draws on the authors' experience of working with a range of large construction companies in improving their HRM operational activities at both strategic and operational levels, and is well illustrated with case studies of projects and organizations.


Author Notes

Andrew Dainty is a Lecturer in Construction Management, Department of Civil and Building Engineering at Loughborough University , UK.


Table of Contents

List of illustrationsp. ix
Prefacep. xi
Acknowledgementsp. xiii
1 Introduction: the challenges of managing people in constructionp. 1
Introductionp. 1
Backgroundp. 2
The challenges of managing people in constructionp. 2
Conclusionsp. 13
Discussion and review questionsp. 14
2 The development of modern organisational and management theoryp. 15
Introductionp. 15
The seeds of contemporary management thoughtp. 16
The influence of mass production on the early construction industryp. 17
Contemporary management theoryp. 18
Production efficiency: the 'classical' approachp. 19
Human behaviourp. 23
The organisation as a systemp. 27
Conclusionsp. 30
Discussion and review questionsp. 31
3 Human resource management theory: strategic concepts and operational implicationsp. 32
Introductionp. 32
Strategic HRMp. 37
Core components of SHRMp. 41
The operation and implementation of effective SHRM practices in constructionp. 43
Conclusionsp. 47
Discussion and review questionsp. 47
4 Strategic approaches to managing human resources in the construction industryp. 49
Introductionp. 49
Developing an SHRM strategyp. 49
Formulating an SHRM strategyp. 52
Approaches to HRM in constructionp. 54
Managers' attitudes towards people in constructionp. 64
Conclusionsp. 74
Discussion and review questionsp. 75
5 The mechanics of human resource management in construction: resourcing, development and rewardp. 77
Introductionp. 77
Expectations of the employment relationshipp. 79
Employee resourcingp. 83
HRDp. 94
Reward managementp. 106
ICT support for the SHRM functionp. 109
Case study: Shepherd Construction Ltd and Birse Construction Ltd: an innovative approach to performance management in constructionp. 110
Conclusionsp. 112
Discussion and review questionsp. 113
6 Employee relationsp. 114
Introduction: unitary and pluralistic perspectives on employee relationsp. 115
Approaches to managing employee relationsp. 117
The changing role of trade unionsp. 119
The effect of unionsp. 121
Collective bargainingp. 124
Future developments in employee relationsp. 135
Conclusionsp. 141
Discussion and review questionsp. 142
7 Employee participation, involvement and empowerment in constructionp. 143
Introductionp. 143
The evolution of empowerment within HRMp. 144
The application of empowerment to constructionp. 155
Communication requirements for employee empowermentp. 162
Case study: empowering employees in Multiplex Asset Managementp. 167
Conclusionsp. 170
Discussion and review questionsp. 170
8 Workforce diversity, equal opportunities and work-life balance in constructionp. 171
Introductionp. 171
Differentiating between diversity and equal opportunitiesp. 172
Minority groups in constructionp. 173
Arguments for diversity and equality in constructionp. 179
Barriers to diversity and equality in constructionp. 183
Case study: racism towards Asian operatives in the Australian construction industryp. 188
Increasing diversity and reducing disadvantagep. 192
Case study: working towards the diversification of Gleeson Constructionp. 198
Work-life balancep. 200
Case study: 'Build a Life': the Construction, Forestry, Mining and Energy Union (CFMEU) of New South Wales, Australiap. 203
Case study: the family support needs of employees in a large construction companyp. 207
Conclusionsp. 209
Discussion and review questionsp. 210
9 Employees' health, safety and welfarep. 211
Introduction: the importance of health and safety in constructionp. 211
Workplace health and safety hazardsp. 221
Influences on workplace health and safetyp. 223
Case study: attitudinal change in small Australian construction firms: the importance of trainingp. 228
OHS management systemsp. 230
OHS in the futurep. 244
Case study: are Australian construction professionals burnt out?p. 245
Conclusionsp. 251
Discussion and review questionsp. 252
10 Strategic human resource developmentp. 253
Introductionp. 253
The concept of learning organisationsp. 254
SHRD in constructionp. 256
Planning and implementing effective SHRD activitiesp. 259
Current issues influencing construction training provisionp. 271
Case study: Multiplex Construction's international benchmarking in training standardsp. 276
Management development activities in constructionp. 278
Case study: Galliford-Try PLC: a supportive and proactive approach towards management developmentp. 283
Conclusionsp. 285
Discussion and review questionsp. 285
11 The HRM implications of management thinking, trends and fads: cross-cutting HRM themes for the new millenniump. 287
Introductionp. 287
The psychological origins of management fadsp. 288
The problems with business fadsp. 291
Cross-cutting themes and priorities for construction HRMp. 296
Requirements for successfully taking into account the human dimension in re-engineering business processesp. 299
Conclusionsp. 301
Discussion and review questionsp. 302
12 Conclusions: SHRM as a route to improved business performancep. 303
Introductionp. 303
The relationship between HRM and business performancep. 304
Current industry issues and the role of HRMp. 305
Future improvement in construction HRM: towards an SHRM approachp. 311
Measuring the performance of HRMp. 312
Conclusionsp. 315
Discussion and review questionsp. 317
Bibliographyp. 318
Indexp. 340