Cover image for Built to learn : the inside story of how Rockwell Collins became a true learning organization
Title:
Built to learn : the inside story of how Rockwell Collins became a true learning organization
Personal Author:
Publication Information:
New York : AMACOM, 2003
ISBN:
9780814407721

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30000010038894 HD58.82 P87 2003 Open Access Book Book
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30000010038893 HD58.82 P87 2003 Open Access Book Book
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Summary

Summary

Aerospace giant Rockwell Collins typified the old-fashioned corporate approach to organizational learning: lackluster offerings in bland classroom settings, with little connection to the needs of employees or the goals of the company. Enter Cliff Purington and Chris Butler, who in three years transformed Rockwell into a full-fledged learning organization. With a strategy-based and technology-driven learning approach, a 400 percent increase in offerings, 24/7 access for 17,000 worldwide employees, and cost savings of $23 million, Rockwell is lauded and emulated by organizations all over the world.For this vital book, Purington and Butler have organized their revolutionary approach into 10 clear steps that can similarly transform any company. Readers will learn new ways to build relationships, define core learning objectives, present a solid business case, and implement programs and assess their value. Each step offers detailed processes to follow, and explains what worked (and what didn't), revealing the secrets behind Rockwell's stunning transformation." "


Author Notes

Cliff Purington is Director of Learning and Development at Rockwell Collins
Chris Butler is President and cofounder of the Performance Engineering Group
Sarah Fister Gale is a frequent contributor to Training, Online Learning, and CRM Magazine, and has a monthly column in Workforce Magazine


Table of Contents

Prefacep. ix
Acknowledgmentsp. xi
Introductionp. 1
Part I Plan Your Workp. 11
Chapter 1 Step 1--Understand the Businessp. 13
Chapter 2 Step 2--Conduct the Organizational Assessmentp. 29
Chapter 3 Step 3--Define Your Core Objectivesp. 59
Chapter 4 Step 4--Plan Your Strategyp. 77
Chapter 5 Step 5--Select Your Vendorsp. 117
Chapter 6 Step 6--Build the Business Casep. 135
Part II Work Your Planp. 155
Chapter 7 Step 7--Take the Show on the Roadp. 157
Chapter 8 Step 8--Implementp. 171
Chapter 9 Step 9--Assess and Modifyp. 195
Chapter 10 Step 10--Celebrate Your Successp. 209
Chapter 11 Looking Toward the Futurep. 225
Chapter 12 Lessons Learnedp. 233
Indexp. 249
About the Authorsp. 259