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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010038894 | HD58.82 P87 2003 | Open Access Book | Book | Searching... |
Searching... | 30000010038893 | HD58.82 P87 2003 | Open Access Book | Book | Searching... |
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Summary
Summary
Aerospace giant Rockwell Collins typified the old-fashioned corporate approach to organizational learning: lackluster offerings in bland classroom settings, with little connection to the needs of employees or the goals of the company. Enter Cliff Purington and Chris Butler, who in three years transformed Rockwell into a full-fledged learning organization. With a strategy-based and technology-driven learning approach, a 400 percent increase in offerings, 24/7 access for 17,000 worldwide employees, and cost savings of $23 million, Rockwell is lauded and emulated by organizations all over the world.For this vital book, Purington and Butler have organized their revolutionary approach into 10 clear steps that can similarly transform any company. Readers will learn new ways to build relationships, define core learning objectives, present a solid business case, and implement programs and assess their value. Each step offers detailed processes to follow, and explains what worked (and what didn't), revealing the secrets behind Rockwell's stunning transformation." "
Author Notes
Cliff Purington is Director of Learning and Development at Rockwell Collins
Chris Butler is President and cofounder of the Performance Engineering Group
Sarah Fister Gale is a frequent contributor to Training, Online Learning, and CRM Magazine, and has a monthly column in Workforce Magazine
Table of Contents
Preface | p. ix |
Acknowledgments | p. xi |
Introduction | p. 1 |
Part I Plan Your Work | p. 11 |
Chapter 1 Step 1--Understand the Business | p. 13 |
Chapter 2 Step 2--Conduct the Organizational Assessment | p. 29 |
Chapter 3 Step 3--Define Your Core Objectives | p. 59 |
Chapter 4 Step 4--Plan Your Strategy | p. 77 |
Chapter 5 Step 5--Select Your Vendors | p. 117 |
Chapter 6 Step 6--Build the Business Case | p. 135 |
Part II Work Your Plan | p. 155 |
Chapter 7 Step 7--Take the Show on the Road | p. 157 |
Chapter 8 Step 8--Implement | p. 171 |
Chapter 9 Step 9--Assess and Modify | p. 195 |
Chapter 10 Step 10--Celebrate Your Success | p. 209 |
Chapter 11 Looking Toward the Future | p. 225 |
Chapter 12 Lessons Learned | p. 233 |
Index | p. 249 |
About the Authors | p. 259 |